Gov't Linux & Network Operations Engineer

Netskope; United States; Sur place; USD 75 000 - 147 000; Plein temps

Résumé du poste

Netskope in the United States is seeking an Operations Engineer for the NewEdge Government (NNG) team to keep services running smoothly and maximize uptime in government‑accredited environments. You will handle planned maintenance, troubleshoot infrastructure issues, and coordinate with cross‑functional teams to implement production changes with high attention to detail.

You will log and prioritize tickets, plan maintenance windows, and participate in on‑call rotations, contributing to strong

Qualifications

• US citizenship and residence in the US (required by federal government guidelines).
• 3+ years of hands-on Linux system administration experience.
• 3+ years of network administration experience.
• Scripting skills in Shell, Python, or similar languages are a big plus.
• Solid grasp of switching, routing, load balancing, and running operating systems or services at scale.
• Proven track record of juggling multiple tasks effectively in a fast-moving environment.
• Bonus points if you hold an active US Secret clearance or are willing and able to obtain one.

Responsabilités

• Troubleshooting Linux-based infrastructure or applications issues, escalating when necessary.
• Managing tickets by logging issues and assigning them based on priority and severity.
• Planning, executing, and communicating system and network maintenances.
• Engaging and coordinating with internal service owning teams to identify root causes.
• Estimating effort for your tasks and helping with prioritization and release planning.
• Keeping an eye out for active defects and communicating them early to maintain uptime and performance.
• Join the on‑call rotation to help resolve application issues outside of standard business hours.

Connaissances

Linux administration

Network administration

Scripting (Shell/Python)

Attention to detail

Multitasking

On-call / incident response

US citizenship

Formation

Bachelor's degree in Computer Science or related field

Description du poste

Netskope in the United States is seeking an Operations Engineer for the NewEdge Government (NNG) team to keep services running smoothly and maximize uptime in government‑accredited environments. You will handle planned maintenance, troubleshoot infrastructure issues, and coordinate with cross‑functional teams to implement production changes with high attention to detail.

You will log and prioritize tickets, plan maintenance windows, and participate in on‑call rotations, contributing to strong