Gov-Grade Linux Ops Engineer | Uptime & On-Call

Netskope; San Francisco (CA); Sur place; USD 120 000 - 150 000; Plein temps

Résumé du poste

Netskope is seeking an Operations Engineer for the NewEdge Government (NNG) team in San Francisco. You’ll keep infrastructure running, handle planned maintenance, and troubleshoot government‑accredited environments to maximize uptime and reliability.

Responsibilities include coordinating with cross‑functional teams, planning changes, and communicating status to stakeholders. Strong Linux/network experience and attention to detail are essential; US citizenship and residency required.

Qualifications

• Bachelor's degree or equivalent real-world experience in computer science or related field.

Responsabilités

• Troubleshoot Linux-based infrastructure or applications; escalate as needed.
• Manage tickets by logging issues and prioritizing by severity.
• Plan, execute, and communicate system and network maintenance.
• Coordinate with internal service teams to identify root causes.
• Estimate effort for tasks and assist with prioritization and release planning.
• Monitor defects and communicate them early to maintain uptime and performance.
• Participate in on-call rotation to resolve issues outside standard business hours.

Description du poste

Netskope is seeking an Operations Engineer for the NewEdge Government (NNG) team in San Francisco. You’ll keep infrastructure running, handle planned maintenance, and troubleshoot government‑accredited environments to maximize uptime and reliability.

Responsibilities include coordinating with cross‑functional teams, planning changes, and communicating status to stakeholders. Strong Linux/network experience and attention to detail are essential; US citizenship and residency required.