Gourmet Quick Service Sales & Guest Experience

Eataly; New York (NY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Job summary

Eataly Flatiron is hiring a Quick Service (QSR) Sales Associate to deliver exceptional guest service across gelato, pastries, coffee, paninis and other Italian treats. You will report to the QSR General Manager and the QSR Assistant General Managers.

The role involves maintaining FIFO, allergen separation, accurate cash handling, and collaboration with the team to ensure fast, friendly experiences for guests. Availability for evenings, weekends, and holidays is required.

Qualifications

• Excellent guest service and communication skills.
• Cash register experience preferred.
• Experience in food service preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Provide service across all QSR counters.
• Complete food preparation tasks neatly, accurately and timely.
• Set up stations and replenish displays, separating allergens.
• Ensure items are dated and FIFO standards followed.
• Prepare collateral, weigh, label, package and serve products.
• Comply with policies and health, safety and sanitation standards.
• Operate a cash register and ensure cash handling accuracy.
• Perform other duties as required.

Skills

Guest service

Cash register

Food service experience

Education

High school diploma or equivalent

Job description

Eataly Flatiron is hiring a Quick Service (QSR) Sales Associate to deliver exceptional guest service across gelato, pastries, coffee, paninis and other Italian treats. You will report to the QSR General Manager and the QSR Assistant General Managers.

The role involves maintaining FIFO, allergen separation, accurate cash handling, and collaboration with the team to ensure fast, friendly experiences for guests. Availability for evenings, weekends, and holidays is required.