Gourmet Hostperson (Tipped) - (Part-Time) - Durango

Station Casinos; Las Vegas (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

Station Casinos in Las Vegas is seeking a front-of-house guest service professional. You will greet guests with warmth, manage reservations, and help seating, ensuring a personal, luxurious guest experience.

You will collaborate with the service team to fulfill guest requests, maintain phone etiquette, and bid departing guests a fond farewell while inviting their return. Training will be provided to excel in these responsibilities.

Qualifications

• Experience delivering high-quality guest service.
• Ability to work in a fast-paced environment.
• Ability to obtain all necessary work cards.

Responsibilities

• Greet guests warmly and engage with a personable presence.
• Manage reservations and seating using OpenTable.
• Communicate guest requests to the service team.
• Offer departing guests a fond farewell and invite a return visit.

Skills

Guest service

Phone etiquette

Tools

OpenTable Reservation System

Job description

Las Vegas, NV, United States

Job Description

JOB DESCRIPTION

It’s great to meet you!

Thanks for taking the time to learn more about the next generation of Station Casinos, a brand stemming from Frank Fertitta, Jr.’s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some people to help make this a reality.

Interested? Then see why this role is important to us.

This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition, you are empowered to create memorable experiences for our guests.

If you are willing to take on this responsibility, then check out what you will be doing.

While there are several tasks that define your role, you will need to be really good at making it easy for our guests: delivering service with a personal touch and delighting others whenever possible, all with an approachable sense of luxury. Most of the time, you will be:

Acting as an ambassador of the steakhouse. Proactively greeting Guests with a warm smile, be engaging and personable.

Adhering to the practices of phone etiquette. Utilizing the Open Table Reservation system to manage the reservation process and for table seating management.

Communicating with the service team to ensure any special Guest requests are acknowledged.

Acknowledging departing Guests and bid them a fond farewell and a welcome return.

But don’t worry—we will train you to be great at this!

What we can’t train is what’s inside of you.

Our values are essential to us, and we need them to be important to you, too. We look for people who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware. THESE ARE NON-NEGOTIABLE.

So far, so good, but just one or two more things.

In a perfect world, we would also like you to come with:

Ability to work in a fast paced environment.

Physical ability to stand for long periods of time, bend or reach to a height of 6 feet with or without assistance.

Ability to obtain all necessary work cards.