Gourmet Hostperson (Tipped) - (Part-Time) - Durango

Station Casinos; Las Vegas (NV); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

Station Casinos' gourmet steakhouse is seeking a friendly Gourmet Room Host/Cashier to welcome guests, manage reservations with OpenTable, and ensure a smooth, upscale dining experience. You will greet guests, seat them promptly, handle queries, and coordinate with the service team to deliver exceptional hospitality.

We value kind, inclusive, forward-thinking individuals who can stand for long periods and thrive in a fast-paced setting.

Qualificações

• Experience in hospitality or guest-facing role preferred.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.

Responsabilidades

• Greet Guests and provide warm, engaging service.
• Manage reservations and seating using OpenTable.
• Coordinate with service team to accommodate guest requests.

Conhecimentos

Guest service

Reservation management

Communication

Phone etiquette

Ferramentas

OpenTable

Descrição da oferta de emprego

JOB DESCRIPTION

Position: Gourmet Room Host/Cashier Department: Steakhouse

It’s great to meet you!

Thanks for taking the time to learn more about the next generation of Station Casinos, a brand stemming from Frank Fertitta, Jr.’s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some people to help make this a reality.

Interested? Then see why this role is important to us.

This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition, you are empowered to create memorable experiences for our guests.

If you are willing to take on this responsibility, then check out what you will be doing.

While there are several tasks that define your role, you will need to be really good at making it easy for our guests: delivering service with a personal touch and delighting others whenever possible, all with an approachable sense of luxury. Most of the time, you will be:

• Acting as an ambassador of the steakhouse. Proactively greeting Guests with a warm smile, be engaging and personable.
• Adhering to the practices of phone etiquette. Utilizing the Open Table Reservation system to manage the reservation process and for table seating management.
• Communicating with the service team to ensure any special Guest requests are acknowledged.
• Acknowledging departing Guests and bid them a fond farewell and a welcome return.

But don’t worry—we will train you to be great at this!

What we can’t train is what’s inside of you.

Our values are essential to us, and we need them to be important to you, too. We look for people who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware. THESE ARE NON-NEGOTIABLE.

So far, so good, but just one or two more things.

In a perfect world, we would also like you to come with:

• Ability to work in a fast paced environment.
• Physical ability to stand for long periods of time, bend or reach to a height of 6 feet with or without assistance.
• Ability to obtain all necessary work cards.

So, what do you think? Is this you? Then what are you waiting for? And if not, no problem. We still think you’re great and hope to catch up soon!

#LI-DNI