Google Workspace Administrator

Creative Global Consulting

Washington (District of Columbia)

Hybrid

USD 90,000 - 130,000

Full time

3 days ago
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Job summary

Creative Global Consulting seeks a senior Google Workspace Administrator to own the organization’s Workspace tenant, govern security/compliance, and drive adoption across a large enterprise environment in Washington, DC. The role requires US citizenship or equivalent work authorization and a hybrid onsite schedule.

You will configure identity governance, manage licensing and storage, enforce MFA and SSO, and coordinate with stakeholders to provide training and documentation for a team of Google

Qualifications

  • Google Workspace Administrator Professional certification is mandatory.
  • Experience administering Google Workspace at large enterprise or federal scale.
  • Strong identity management and MFA with zero-trust fundamentals; Okta experience strongly desired.
  • Experience with NIST-, FISMA-, and FedRAMP-aligned environments.
  • U.S. citizenship or work authorization; able to work onsite in Washington, DC on a hybrid schedule (~10 onsite days/month, five every two weeks).

Responsibilities

  • Administer Workspace domains and services as primary owner.
  • Manage users, groups, OUs, and RBAC.
  • Own identity lifecycle: onboarding, role changes, offboarding.
  • Manage licensing, subscriptions, and Drive storage optimization.

Skills

Google Workspace administration
Identity management
MFA & zero-trust
NIST/FISMA compliance
Okta experience

Education

Google Workspace Administrator Professional Certification

Tools

Okta
ServiceNow
Jamf
Endpoint Central
Google Vault
CASB/DLP tooling

Job description

Job Details

Role: Google Workspace Administrator

Location: Hybrid —Washington, DC

Period of Performance: 12+ Months Contract

Clearance: Public Trust suitability + OPM FBI fingerprint criminal background check with financial/credit review; re-screened annually

Role Summary

As an US Citizen , you gace to work as a Google Workspace Administrator, who will be the single dedicated full-time resource responsible for administering, governing, and optimizing USHMM's entire Google Workspace tenant. This person is the primary point of contact for all Workspace-related activity — configuring the platform to meet business, security, and compliance requirements, and providing technical training and documentation to the Museum's existing team of roughly 6–8 Google administrators. This is a senior individual-contributor role: the person owns the environment end to end and works across all support tiers depending on the problem, not just Tier 3.

Environment You'll Be Administering

This is a large, mature enterprise tenant — not a small shop. Scope includes:

  • ~902 active users (925 provisioned), 22 organizational units, 653 groups
  • 1,294 shared drives, 23.5 TB Drive storage, ~47 TB total footprint
  • 908 Workspace licenses, 1,743 archived-user licenses, 26 Google Voice licenses
  • 40 privileged administrators to coordinate with and govern
  • 1 primary domain, 2 secondary domains/aliases
  • Okta as the identity source of truth (SSO/MFA already in place)
  • ServiceNow for ticketing, change, and incident workflow
  • Jamf (Apple), Google MDM (mobile), Endpoint Central (everything else)
  • Third-party CASB for DLP; Google Vault with indefinite retention
  • Commercial Workspace tenant, with an active initiative to move toward FedRAMP Moderate
Core Responsibilities
Platform Administration & Account Management
  • Administer all Workspace domains and services as primary owner
  • Manage users, groups, OUs, and role-based access controls
  • Own identity lifecycle: onboarding, role changes, offboarding
  • Manage licensing, subscriptions, and cost/storage optimization (Drive storage and license right-sizing are named priorities)
Core Service Management
  • Administer and optimize Gmail, Drive, Docs/Sheets/Slides/Forms, Meet, Chat, and Calendar
  • Stand up and support Gemini for Workspace and NotebookLM for internal Museum use
Security & Access Controls
  • Enforce MFA for all users, mandatory for privileged accounts
  • Configure and maintain SSO/identity federation via Okta
  • Enforce password, session-control, and device-trust policies
  • Manage DLP, IRM, and secure-sharing controls in coordination with the CASB
  • Monitor security alerts; respond to phishing, account compromise, and unauthorized access
Compliance & Risk Management
  • Maintain alignment with NIST CSF, NIST SP 800-53, and FISMA
  • Support the migration toward FedRAMP Moderate consistent with Museum direction
  • Maintain documentation and evidence supporting audits, assessments, and ATO activities
  • Understand that federal PII is treated as CUI, with State Privacy Acts, PCI, and HIPAA also in scope, and NARA/M-19-21 records-management requirements in effect
Operations & Maintenance
  • Routine health checks, configuration reviews, and policy/feature updates
  • Change management to minimize disruption; incident, outage, and escalation response
  • After-hours/weekend response for critical or mission-critical outages (normal coverage is business hours)
Planning & Optimization
  • Lead strategic planning for Workspace adoption; maintain a continuous-improvement roadmap
  • Evaluate new features for Museum applicability; recommend automation and UX improvements
Stakeholder Coordination & Training
  • Serve as liaison among Museum leadership, IT, program offices, and Google support
  • Provide technical training and best-practice guidance to the Museum's Google administrators and broader community
Deliverables the Person Owns

Governance/administration documentation, security and access-control policies, NIST/FISMA/FedRAMP-aligned compliance documentation, operational runbooks and incident-response procedures, user lifecycle procedures, and monthly status reports.

Required Qualifications
  • Google Workspace Administrator Professional certification, current and in good standing — this is mandatory, not preferred. No exceptions; a candidate without it is non-compliant.
  • Hands-on experience administering Google Workspace at large enterprise or federal/federal-adjacent scale (hundreds to ~1,000 users, complex OU/shared-drive structures)
  • Strong identity management, MFA, and zero-trust fundamentals; direct Okta experience strongly desired
  • Experience supporting NIST-, FISMA-, and FedRAMP-aligned environments
  • Able to obtain Public Trust suitability and pass an OPM fingerprint criminal check with credit/financial review
  • U.S. citizenship or work authorization; able to work onsite in Washington, DC on a hybrid schedule (~10 onsite days/month, five every two weeks)
Preferred Qualifications
  • Google Cloud Certified — Professional Cloud Security Engineer
  • Google Cloud Certified — Professional Cloud Architect
  • ServiceNow, Jamf, Endpoint Central, and CASB/DLP tooling familiarity
  • Experience with Google Vault retention and NARA records-management requirements
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