Google Services Administrator Hybrid

ADP, Inc.; Saint Paul (MN); Hybrid; USD 76,000 - 83,000; Full time

Job summary

Minnesota Historical Society is seeking a Google Services Administrator to lead enterprise-wide Google Workspace and G Suite initiatives. You will manage user roles and permissions, device management, and incident escalation across 400+ staff, volunteers, and interns as part of a hybrid, full-time team.

The role requires 5+ years in IT with Google Cloud design experience, Google certifications, and strong support and security skills to ensure compliant, reliable operations.

Qualifications

• Associate degree or equivalent experience in the technology field.
• Five years of experience working in a role providing technical support.
• Three years of IT experience in Google Cloud solutions design with at least three of the following services: Gmail, Google Groups, Data Migration, Security, Networking, Databases, and Management.
• Completed professional development coursework through Google certification programs.
• Hands-on experience and certificates on the product.
• Demonstrated ability to use appropriate tools to perform day-to-day administrative tasks, troubleshooting, root cause analysis, and service restoration.
• Foundational understanding of security systems and applications.

Responsibilities

• Lead and facilitate enterprise-wide rollout of custom solutions integrating G Suite functionality.
• Collaborate with technical and functional teams to document and support business rules and procedures for Google platform.
• Serve as the main point of contact for Google administration, including support issues and incidents.
• Oversee email retention activities to comply with legal records retention policies.
• Escalate support issues to Google Support and follow up to resolve.
• Administer and manage publishing and revocation of applications and form extensions.

Skills

Technical support

Google Workspace

IT systems

Root cause analysis

Security basics

Education

Associate degree

Google certifications

Tools

GCP

Gmail

Google Groups

Data Migration

Security

Job description

JOB TITLE: Google Services Administrator

LOCATION: History Center - 345 W Kellogg Blvd., St. Paul, MN 55102

COMPENSATION: Typical starting range $75,961.60 - $82,929.60 annually

STATUS & HOURS: Full-time, regular hybrid position (approximately 2,080 annual hours).

BENEFITS: Eligible to participate in State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional paid holidays.

DESIGNATION: Bargaining Unit AFSCME Local 3173

DESCRIPTION: This position exists to provide technical leadership on best practices and innovation to leverage Google Cloud products (GCP) and Google Workspace enterprise-wide services for MNHS.

The Google Services Administrator will be responsible for the day-to-day operations of Google Workspace. This includes creation of and ongoing support for user roles/permissions, device management, troubleshooting, etc. This position will partner with our information technology teams, site-wide team members, as well as business unit users to support, grow, and mature the use of Google Workspace capabilities within the enterprise. This position will be the main point of contact for anything related to administration and will act as a point of escalation for support issues.

This position is a primary enterprise system administrator responsible for MNHS's Google Workspace domains that serve over 400 staff, volunteers, and interns.

SUMMARY OF WORK: 1) Lead and facilitate the enterprise-wide rollout of custom solutions integrating G Suite functionality and work productivity. 2) Collaborate with other technical and functional teams to document and support business rules and system operating procedures that pertain to the Google platform. 3) Serve as the main point of contact for anything related to the administration of Google, such as support issues and incidents. 4) Oversee email retention activities to comply with legal records retention policies. 5) Escalate support issues to Google Support (Google themselves), follow up, and resolve them promptly. 6) Administer and manage the publishing and revocation of applications and form extensions.

MINIMUM QUALIFICATIONS:

Associate degree or equivalent experience in the technology field.

Five years of experience working in a role providing technical support.

Three years of IT experience in Google Cloud solutions design with at least three (3) of the following services: Gmail, Google Groups, Data Migration, Security, Networking, Databases, and Management.

Completed professional development coursework through Google certification programs.

Hands-on experience and certificates on the product.

Demonstrated ability to use appropriate tools to perform day-to-day administrative tasks, troubleshooting, root cause analysis, and service restoration.

Demonstrated constructive use of creativity and systems thinking.

Foundational understanding of security systems and applications.

DESIRED QUALIFICATIONS:

Five years of IT experience in Google Cloud solutions design with at least six of the following services: Gmail, Google Groups, Data Migration, Security, Networking, Databases, and Management.

Three Google Certifications. Examples: Managing G Suite, G Suite Administrator Fundamentals, G Suite Mail Management, GSuite Security, and GCP Fundamentals: Core Infrastructure.

Google Cloud Professional Collaboration Engineer certification or obtained within 90 days after hiring.

At MNHS, we don't just accept difference - we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.