Google Cloud Solution Architect - REMOTE

PTP Inc.; Austin (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Excellent compensation and benefits

Collaborative and flexible work environment

Job summary

PTP is seeking a Google Cloud Solution Architect to lead the design and implementation of customer experience solutions using Google Cloud technologies. This hands-on, high-impact role requires substantial experience with Google Cloud services and the ability to mentor others, shaping the future of PTP's offerings and partnership with Google.

Qualifications

• 5+ years of architecture and implementation experience with public cloud platforms.
• 3+ years hands-on with Google Cloud.
• Experience with infrastructures, CI/CD pipelines, and containerization.

Responsibilities

• Lead solution and architecture design for Google Cloud CX projects.
• Implement secure and scalable Google Cloud solutions.
• Mentor developers during project execution.

Skills

Hands-on experience with Google Cloud solutions

Communication skills

Team leadership

Strategic planning

Education

Google Cloud Professional Cloud Architect certification

Tools

Terraform

Docker

Kubernetes

Job description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are rapidly expanding our cloud practice and looking for a Google Cloud Solution Architect to design and deliver CX solutions leveraging Google Cloud technologies. This is a hands-on, high-impact role with the opportunity to influence PTP’s offerings, delivery services, and shape the PTP partnership with Google Cloud. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

· Lead solution and architecture design for Google Cloud CX projects

· Create comprehensive architecture diagrams, demos, proof-of-concepts, and delivery accelerators

· Implement secure and scalable Google Cloud solutions in production environments through hands-on engineering

· Demonstrate deep technical expertise in Google Cloud Customer Engagement Suite (CES) services / CCAI

· Mentor developers and engineers during project execution

· Partner with project managers to ensure on-time, quality delivery

· Identify opportunities and advocate for Google Cloud solutions

· Contribute to internal knowledge sharing and practice development

Requirements

· 5+ years of architecture and implementation experience with public cloud platforms, including at least 3 years on GCP

· Hands-on experience with end-to-end implementation of key Google Cloud solutions: Dialogflow CX/ES, Conversational Insights, Speech to Text, BigQuery, Pub/Sub, GKE or Cloud Run, and/or Vertex AI

· Expert in Google Cloud foundational best practices for IAM, project hierarchy, central logging and monitoring, VPC networks, hybrid connectivity, and billing

· Experience designing and deploying production solutions on Google Cloud within contact center or CX transformation engagements

· Experience with infrastructure-as-code (Terraform), CI/CD, and containerization (Docker/Kubernetes)

· Excellent communication and client-facing skills

· Ability to balance strategic planning with hands-on implementation

· Ability to lead a small team of developers

· Google Cloud Professional Cloud Architect certification

Desired

· Experience implementing large-scale contact center transformations with one or more of the following CES solutions: Google Cloud CCaaS / CCAIP, Agent Assist, Quality AI

· Experience in Google Cloud Retail Search / Vertex AI Search for commerce

· Experience with the implementation of agentic workflows using Vertex AI

· Experience designing accelerators or packaged offerings for cloud platforms

· Familiarity with other contact center solutions (e.g., Genesys, NICE, Five9)

· Additional Professional-level Google Cloud certifications

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.