Good Evans Breakfast & Lunch Host - 144th Center

pepperjax; Omaha (NE); On-site; USD 21,000 - 23,000; Full time

Job summary

Pepperjax seeks a friendly Host to welcome guests, manage reservations, and guide them to seating while maintaining a clean host area. You will coordinate with waitstaff and kitchen teams to ensure timely service and a smooth dining flow.

Excellent communication and a calm, outgoing personality are essential for this fast-paced role. Candidates should have a high school diploma or equivalent and prior customer service experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Excellent interpersonal and communication skills.
• Ability to work well within a team and maintain composure in a fast-paced environment.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and seating to ensure smooth guest flow.
• Escort guests to tables and provide menus.
• Coordinate with waitstaff to ensure timely service.
• Answer phones and share restaurant hours, specials, and promotions.
• Maintain cleanliness and organization in the host area.
• Collaborate with kitchen and bar staff to manage wait times.
• Address guest concerns or complaints promptly and professionally.
• Stay knowledgeable about menu items and daily specials.
• Follow all health and safety regulations.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Teamwork

Calm under pressure

Friendly demeanor

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a friendly and customer-oriented individual to join our team as a Host. As a Host, you will be the first point of contact for our guests, providing them with a warm welcome and excellent customer service. Your primary responsibility will be to greet guests, manage reservations, and ensure a smooth flow of guests into the dining area. Additionally, you will assist in maintaining cleanliness and organization in the host area.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and composed in a fast-paced environment.
• Friendly and outgoing personality.
• Ability to work well within a team.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and create seating arrangements to ensure an efficient flow of guests.
• Escort guests to their tables and provide them with menus.
• Assist in coordinating with the waitstaff team to ensure timely service.
• Answer phone calls and provide information to guests regarding restaurant hours, specials, and promotions.
• Maintain cleanliness and organization in the host area, including keeping the reception area clean and tidy.
• Collaborate with the kitchen and bar staff to ensure accurate wait times and communicate any special requests or considerations.
• Address and resolve guest concerns or complaints in a timely and professional manner.
• Maintain knowledge of the restaurant's offerings, including menu items and daily specials.
• Follow all health and safety regulations.

We are looking for a reliable and personable individual who can provide exceptional customer service to enhance our guests' dining experience. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we would love to hear from you.

Pay: $15 to $17 an hour