Host-EXPERIENCE A PLUS

The Brigantine, Inc.; San Diego (CA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Paid Sick Leave

Flexible schedule

Discounts on meals

Career advancement opportunities

Job summary

The Brigantine, Inc. in San Diego, CA is hiring a friendly Host to greet guests, assist servers, and help maintain a welcoming dining atmosphere. You will manage seating, reservations, and wait lists, while providing accurate wait times and courteous service.

This role emphasizes hospitality, teamwork, and strong communication in a fast-paced setting, with an $17.75 hourly wage plus tips, paid sick leave, flexible scheduling, and meal discounts.

Qualifications

• Desire to help out and work as part of a team.
• Passion for extraordinary service.
• Upbeat, outgoing, and positive demeanor.
• Strong guest relations skills.
• Ability to work well in fast-paced environments.
• Ability to stand/walk for extended periods.
• Excellent communication skills (phone and in-person).
• Strong organizational skills to monitor dining and bar areas.
• Flexibility for various shifts.
• Physically capable of reaching, bending, and lifting up to 25 lbs.

Responsibilities

• Greet incoming and departing guests warmly to create a hospitable first impression.
• Answer incoming calls and provide appropriate service.
• Manage seating flow, reservations, and wait lists, providing accurate wait times.
• Attend to guests' needs with urgency and hospitality.
• Maintain composure in a fast-paced environment and communicate proactively with team.
• Ensure adherence to sanitation, safety, and alcohol policies.

Education

Food Handler Certification

Job description

HOST JOB SUMMARY

We pride ourselves a welcoming and friendly dining experience for all of our guests and want your help to achieve Our Mission, Every Guest Leaves Happy. As a host on our team, you will utilize your strong interpersonal skills to assist the servers in creating a positive impression of the restaurant’s hospitality, excellent service, and high standards. You will greet guests upon arrival, thank them upon leaving, have professional & hospitable communication, and set the tone for a great experience. Hosts monitor the flow of the restaurant through managing seating, reservations, and wait lists. The fast-paced and high-energy environment will challenge you as you play an important role in the overall success of the restaurant and guest experience.

Compensation & Benefits:

• $17.75 per hour plus tips
• Paid Sick Leave
• Flexible schedule
• Discounts on meals
• Career advancement opportunities

Key Responsibilities:

• Contribute to Our Mission, Every Guest Leaves Happy, through teamwork, hospitality, proactive communication, and helping outside your role as needed.
• Greet incoming and departing guests warmly with a smile, eye contact, and genuine hospitality.
• Answer incoming calls to the restaurant and provide appropriate service.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests as appropriate.
• Tend to special guest needs and requests with hospitality and a sense of urgency.
• Observant to guests' needs throughout dining experience and communicate needs proactively to ensure they receive high quality service.
• Protects establishment and patrons by adhering to sanitation and safety policies.
• Maintain composure in a fast-paced environment.
• Respond urgently and appropriately to guests’ and coworkers’ needs.
• Exhibit a professional appearance and mannerisms.
• Ensure guests are enjoying their experience and take action to correct any problems.
• Protect establishment and guests by adhering to sanitation, safety, and alcohol control policies.
• Concludes the guest experience by acknowledging choice of establishment and inviting patrons to return.
• Complete assigned sidework at the beginning, during, and at end of shift.

Requirements

• A desire to help out where needed and work as part of a team.
• Passion for providing extraordinary service.
• Must be upbeat, outgoing, and positive.
• Must be able to assist guests and possess great guest relations skills.
• Ability to work positively in a fast-paced environment.
• Ability to stand/walk and stay focused and alert for extended periods of time.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Flexibility to work a variety of shifts.
• Must be able to reach, bend, stoop, and wipe.
• Must be able to carry trays or supplies (up to 25 lbs.)
• Food Handler Certification.