Guest Experience Host: Breakfast & Lunch

Good Evans; Lincoln (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Good Evans Breakfast & Lunch in Lincoln is seeking a friendly Host to greet guests, manage reservations, escort guests to tables, and ensure a smooth dining flow. You will help maintain a clean host area and collaborate with waitstaff to support timely service.

The ideal candidate brings a high school diploma or equivalent, strong customer service skills, excellent communication, and the ability to multitask in a fast-paced environment. A friendly, team-oriented personality is essential.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and composed in a fast-paced environment.
• Friendly and outgoing personality.
• Ability to work well within a team.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and create seating arrangements to ensure an efficient flow of guests.
• Escort guests to their tables and provide them with menus.
• Assist in coordinating with the waitstaff team to ensure timely service.
• Answer phone calls and provide information to guests regarding restaurant hours, specials, and promotions.
• Maintain cleanliness and organization in the host area, including keeping the reception area clean and tidy.
• Collaborate with the kitchen and bar staff to ensure accurate wait times and communicate any special requests or considerations.
• Address and resolve guest concerns or complaints in a timely and professional manner.
• Maintain knowledge of the restaurant's offerings, including menu items and daily specials.
• Follow all health and safety regulations.

Skills

Customer service

Interpersonal skills

Teamwork

Multi-tasking

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Good Evans Breakfast & Lunch in Lincoln is seeking a friendly Host to greet guests, manage reservations, escort guests to tables, and ensure a smooth dining flow. You will help maintain a clean host area and collaborate with waitstaff to support timely service.

The ideal candidate brings a high school diploma or equivalent, strong customer service skills, excellent communication, and the ability to multitask in a fast-paced environment. A friendly, team-oriented personality is essential.