Gondola Operator/Supervisor

Icy Strait Point LLC; Hoonah (AK); On-site; USD 25,003 - 35,610; Part time

Job summary

A Native-owned tourism enterprise in Hoonah, Alaska, seeks a Gondola Operator to oversee aerial ropeway operations and ensure safety for patrons. Responsibilities include supervising personnel, maintaining operational protocols, and providing training. Candidates should have previous supervisory experience, a commitment to safety, and the ability to interact positively with the public. This seasonal position offers $22 per hour with bonuses, focused on ensuring a safe and enjoyable experience for guests.

Qualifications

• Previous experience supervising employees, preferably in a seasonal environment.
• Willingness to learn gondola operations as training is provided.
• Ability to walk and drive on gravel roads in inclement weather.

Responsibilities

• Oversee aerial ropeway operations and personnel for public use.
• Conduct safety checks and maintain operational procedures.
• Recruit, train, and evaluate Gondola Operators.

Skills

Supervision

Safety Awareness

Customer Service

Basic Troubleshooting

Emergency Response

Job description

Gondola Operator

Reports to: Director of Mountain Operations

Category: Seasonal (April – October)

Salary Range: $22 per hour with bonus potential

Summary

Under the direction of the Director of Mountain Operations is designated to oversee the aerial ropeway operating practices and operating personnel for the purpose of public use. The designated supervisor may delegate some authority to others, but shall oversee the operation and operating personnel of the aerial ropeway, as called for by the owner as part of the operation and maintenance quality assurance plan (per ANSI B-77 1.5.4) All personnel shall use reasonable care while performing their duties.

Essential Duties and Responsibilities

• Conduct all activities and decisions according to Icy Strait Point’s guiding principles: BAP: Best, Authentic, Profitable
• Always keep safety foremost in your mind and actions when on the job.
• Oversee practices to ensure that the aerial ropeway is operational and that all operating personnel are trained, equipped, and capable of performing their duties prior to public operation.
• Constantly monitoring factors affecting the safe and efficient operation of the gondola system and cabins.
• Authorized to discontinue operations of the aerial ropeway due to physical, adverse weather, personnel or other reasons.
• Oversee operational procedures and adherence to applicable regulations pertaining to the aerial ropeway.
• Recruits, screens, and recommends hires, schedules, evaluates, and initiates disciplinary action of all Gondola Operators. Ensures that they are trained (including in emergency rope evacuation), equipped and fit to perform their duties. Emphasizes the importance of customer service, monitors staff’s provision of the same, correcting weaknesses or problems.
• Ensure all timecards or pay sheets are reviewed, signed, and submitted in a timely manner.
• Periodically review the operator’s manual with each new and returning employee; record all training per the ANSI code.
• Performs basic trouble shooting of gondola systems and able to record/log faults and bypasses per ANSI code.
• When necessary due to personnel understaffing, unexpected absences, or emergencies, may perform the duties of a Gondola Operator or Gondola Attendant; on call during the regular operating season and will assist the Director of Mountain Operations when needed.
• Become knowledgeable of the procedures for reporting incidents and obtaining appropriate first aid personnel.
• While on duty, communicates with all Gondola Attendants regarding passenger load, all stages of movement, problems, etc.; during cabin operation, focus totally on control center electronics without allowing distractions to occur while maintaining a high level of customer service.
• Enforce operational and safety rules; keeps supervisor always informed regarding a condition or occurrence that may adversely affect the safety of the operation; monitors that all signs in the platform area, safety equipment and rope evacuation equipment are in place.
• Participates in conducting emergency evacuation under the direction of the Director of Mountain Operations.
• Performs other incidental and related duties as required and assigned.

Physical Requirements & Work Environment

• Previous experience supervising employees, preferably in a seasonal environment.
• Standing on concrete or dirt paths extended periods of time required.
• Sitting in operators’ station for extended periods of time required.
• Perfect sight with or without correction to see screens, equipment, and gondolas in a distance.
• Good hearing to hear radio communication in loud environment.
• Ability to see the colors green and red.
• Willingness to learn gondola operations as we provide training.
• Willing to live in a remote, rural community
• Comfortable traveling by small plane or ferry to and from a remote setting
• Able to walk and drive on gravel roads in inclement weather
• Constant movement in/out of gondola cabins up/down up to a 1600 ft. elevation; exposed to inclement weather conditions (rain, wind, snow); constant public interaction and communication; constant exposure to extreme heights; possible exposure to dangerous situations during emergency evacuations. ISP is a non-smoking facility with designated outside-smoking areas.
• During emergency evacuations or equipment failure, expected to assist management.
• Must be able to hike trails to assist management in various emergencies (e.g., medical, missing persons, etc.)
• Must be able to lift and/or move up to 100 lbs. of various equipment/supplies.
• ISP is a non-smoking facility with designated outside-smoking areas.

Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.