Golf Specialist: Elevate Athletes’ Experience & Sales

DICK'S Sporting Goods, Inc.; New Philadelphia (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist – Golf to deliver personalized service and expert product knowledge, driving sales and elevating the athlete experience on the floor. You will engage athletes, recommend products, and support store operations to ensure a world-class shopping environment.

The role emphasizes coaching teammates, adherence to safety and policies, and contributing to a welcoming, respectful store culture that helps athletes perform at their best.

Qualifications

• High School Diploma or Equivalent; 1–3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate, and knowledgeable information about products and assortment.
• Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store).
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged.

Skills

Customer service

Retail experience

Education

High School Diploma or equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist – Golf to deliver personalized service and expert product knowledge, driving sales and elevating the athlete experience on the floor. You will engage athletes, recommend products, and support store operations to ensure a world-class shopping environment.

The role emphasizes coaching teammates, adherence to safety and policies, and contributing to a welcoming, respectful store culture that helps athletes perform at their best.