Golf Shop Shift Lead - Elevate Guest Service

Troon International; Beachwood (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading golf management company is seeking a Golf Shop Shift Lead to provide exceptional service to members and guests at Highland Park Golf Course. The ideal candidate will assist in training and managing staff while ensuring smooth daily operations. Key responsibilities include directing operations, handling cash transactions, and relaying information to key personnel. Candidates should possess experience in hospitality POS systems and multi-faceted golf operations. The role is based in Beachwood, Ohio.

Qualifications

• Knowledge of hospitality POS system application, hardware, and software.
• Experience in multi-faceted golf or sales operations.
• Cash handling experience, preferably at the management level.

Responsibilities

• Assist with training, planning, and directing work of associates.
• Manage department members including Golf Operations staff and Cart Staff.
• Review business levels and assign priorities as needed.
• Relay information to key staff as required.
• Provide effective orientation and ongoing training for new associates.

Skills

Knowledge of hospitality POS system

Experience in multi-faceted golf or sales operations

Cash handling experience

Job description

A leading golf management company is seeking a Golf Shop Shift Lead to provide exceptional service to members and guests at Highland Park Golf Course. The ideal candidate will assist in training and managing staff while ensuring smooth daily operations. Key responsibilities include directing operations, handling cash transactions, and relaying information to key personnel. Candidates should possess experience in hospitality POS systems and multi-faceted golf operations. The role is based in Beachwood, Ohio.