Golf Shop Sales & Tee-Time Concierge

Theuniversityunion; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

The Isleta Resort and Casino is hiring for a Golf Shop Guest Service Associate to handle green fee and shop transactions, reservations, and merchandise with a focus on World Class Guest Service. The role requires a high school diploma, 1 year of customer service, and basic cash handling and sales experience, with flexible scheduling including evenings and weekends.

Responsibilities include cash receipts, merchandise stocking, promotional displays, tee time bookings, and delivering friendly,

Qualifications

• High School Diploma or GED equivalent, required.
• One year customer service experience, required.
• Three months cash handling experience, required.
• One year sales experience, preferred.

Responsibilities

• Responsible for receiving monies for green fees, carts, shop sales, and tournaments.
• Informs and assists guest with ongoing sales, promotions, and merchandise.
• Changes and updates merchandise displays to increase sales.
• Receives, inventories, and prices all merchandise.
• Cleans, organizes, and ensure the Isleta Golf Shop is neat.
• Keeps, maintains, and ensures “Special Events Calendar” boards are up-to-date and visible to guests.
• Informs staff of current and upcoming special events, tournaments, and promotions.
• Answers telephone calls and makes tee time reservations.
• Ensures an open and welcoming atmosphere that promotes skill enhancement.
• Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.
• Gives basic instruction on all promotions and special events, as requested.
• Occasionally performs other duties as assigned.

Skills

Customer service

Cash handling

Sales

POS operation

Education

High school diploma or GED

Tools

POS system

MS Office

Job description

The Isleta Resort and Casino is hiring for a Golf Shop Guest Service Associate to handle green fee and shop transactions, reservations, and merchandise with a focus on World Class Guest Service. The role requires a high school diploma, 1 year of customer service, and basic cash handling and sales experience, with flexible scheduling including evenings and weekends.

Responsibilities include cash receipts, merchandise stocking, promotional displays, tee time bookings, and delivering friendly,