Golf Shop & Operations Coordinator

Shore-Lodge-Whitetail-LLC; McCall (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

Shore-Lodge-Whitetail-LLC in McCall, ID seeks a Golf Shop Attendant to support daily golf operations, tee-time management, merchandise control and staff coordination. You will help promote events, clinics and junior programs while ensuring a professional image and superior member/guest service.

The role involves training staff, organizing tournaments and maintaining club shop standards, with collaboration alongside the Head and Assistant Professionals. PGA training is preferred.

Qualifications

• 2 years experience in private golf club operations.
• Prior completion of all Level I PGA training.
• Clear and concise communication skills coupled with the ability to follow through timely.
• Event promotion and management skills coupled with demonstrated team building experience.
• Excellent personnel and time management skills.
• Teaching and club fitting knowledge.
• Strong MSOffice software capability.
• Experience using POS systems.
• Experience using on-line reservations systems.
• Bachelor’s Degree in Business Management or comparable is desirable.

Responsibilities

• Promote the game of golf at the club and in the community.
• Spread enthusiasm and goodwill among employees, members and guests.
• Tactfully enforce club policies and maintain standard operating procedures.
• Assist in training quality staff in the golf operation.
• Promote the tournament and activities calendar including club, lodge and outside events which promote the game, the club and the resort.
• Work closely with the Head and Assistant Professional to strive for excellence in the golf operation.
• Assist in organizing, promoting and conducting golf clinics for all players.
• Assist Head and Assistant Professional in the Junior Program.
• Assist in supervising the golf staff including: Players Services Personnel; Coordinates and arranges games for players.
• Maintain an attractive golf shop and work to achieve merchandising profitability with superior service: Ordering receiving, pricing, displaying; Selling and inventory control; Merchandise returns.
• Follow daily procedures: Opening, closing procedures; Reservations; Arranging games and starting players and controlling pace of play; Record keeping.
• Maintain golf shop supplies, (scorecards, tees, pencils, markers, etc.).
• Maintain thorough understanding of overall club operations.
• Dress appropriately and present a positive and professional image towards the membership and in the community.
• Anticipate duties as they need to be done.
• Make good use of idle time (projects, clean golf shop, tournament prep, etc.).
• Work well with others and motivate staff.
• Require minimal supervision from Head Golf Professional.
• Willing to learn new skills and take on new challenges and propose innovative ideas to improve operations.
• All other duties as assigned.

Skills

Golf club operations

PGA Level I training

Communication skills

Event promotion & management

Personnel & time management

Teaching & club fitting

MS Office

POS systems

Online reservations systems

Education

Bachelor’s Degree in Business Management or comparable

Tools

MS Office

POS systems

Online reservations systems

Job description

Shore-Lodge-Whitetail-LLC in McCall, ID seeks a Golf Shop Attendant to support daily golf operations, tee-time management, merchandise control and staff coordination. You will help promote events, clinics and junior programs while ensuring a professional image and superior member/guest service.

The role involves training staff, organizing tournaments and maintaining club shop standards, with collaboration alongside the Head and Assistant Professionals. PGA training is preferred.