Guest Services & Golf Shop Attendant

Troon; Volcano (HI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) employer match

Job summary

Troon, at Volcano Golf Course in Volcano, Hawaii, is hiring a Golf Shop Attendant to deliver friendly, efficient service to guests and support the golf professional staff in shop operations and merchandise sales.

The role includes processing reservations, handling cash and POS transactions, assisting with inventory and cart operations, and providing event information. Training and growth opportunities are available in a fast-paced hospitality setting.

Qualifications

• Must have a friendly and positive personality.
• Strong communication and interpersonal skills.
• Must have basic computer skills.
• Must be able to multitask and be self-directed.
• Must be dependable, reliable, flexible, and have a strong work ethic.
• Must be able to obtain a PIC liquor card.
• Customer service experience preferred.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provides customer service to arriving guests to help expedite check-in process.
• Provides information about events, specials, etc. to guests.
• Arranges and displays golf shop inventory as necessary and directed.
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained.
• Issues receipts for guest purchases.
• Answers the phone and takes messages for staff or guests.
• Assists in packing and unpacking inventory and golf operations supplies.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Assists with inventory as directed.
• Assists with cart set up and cleanliness, ready carts for next guests during the day.
• Perform related duties as assigned by supervisor or manager.

Skills

Customer service

Communication

Multitasking

Dependable

Self-directed

PIC liquor card

Golf knowledge

Basic computer skills

Tools

POS system

Job description

Troon, at Volcano Golf Course in Volcano, Hawaii, is hiring a Golf Shop Attendant to deliver friendly, efficient service to guests and support the golf professional staff in shop operations and merchandise sales.

The role includes processing reservations, handling cash and POS transactions, assisting with inventory and cart operations, and providing event information. Training and growth opportunities are available in a fast-paced hospitality setting.