Golf Shop & Guest Experience Associate

Troon; Naples (FL); Hybride; USD 24 000 - 36 000; Plein temps

Résumé du poste

Lakewood Country Club in Naples, FL is seeking a Pro Shop Attendant to support reservations, check-in, inventory management, and golf-cart operations. You will interact with guests, explain course etiquette, and help maintain a clean, secure course environment.

The role involves front-desk duties, point-of-sale transactions, and coordinating equipment setup for tee times and outings, with a focus on friendly service and efficient check-in for a fast-paced hospitality setting.

Qualifications

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

Responsabilités

• Processing customer reservations for guests of the golf course
• Providing customer service to arriving guests to help expedite check-in
• Arranging and displaying golf shop inventory as necessary and directed
• Collecting green and cart fees from guests and processing in the POS system
• Assisting in maintaining a clean, safe workplace
• Assisting in reconciliation of cash and accounts receivable charges to daily register
• Ensuring property and its amenities are secured daily
• Assisting with setup of equipment and golf carts
• Welcoming and greeting guests and players in a friendly manner
• Explaining rules and course etiquette to all groups
• Washing and sanitizing golf cart fleet and maintaining storage areas
• Setting up and organizing golf carts and equipment for regular tee times or outings
• Facilitating orderly pace of play to prevent delays
• Recording starting times and golf cart numbers when necessary
• Ensuring each group has four players if possible
• Performing related duties as assigned by General Manager

Connaissances

Communication skills

Interpersonal skills

Customer service

Dependable

Outils

POS system

Basic computer skills

Description du poste

Lakewood Country Club in Naples, FL is seeking a Pro Shop Attendant to support reservations, check-in, inventory management, and golf-cart operations. You will interact with guests, explain course etiquette, and help maintain a clean, secure course environment.

The role involves front-desk duties, point-of-sale transactions, and coordinating equipment setup for tee times and outings, with a focus on friendly service and efficient check-in for a fast-paced hospitality setting.