Golf Shop & Guest Experience Associate

BlueStar Resort & Golf; La Quinta (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and life insurance for

Paid Time Off - 120 hours/year

7 paid holidays annually

401(k) plan after 30 days of service

Job summary

Trilogy at La Quinta seeks a Golf Shop Assistant to manage daily shop operations, assist in sales, reservations, and guest services, and support tournament activities. The role reports to the Head Golf Professional and requires a strong customer-service mindset in a fast-paced environment.

Applicants should have retail experience, strong communication skills, and the ability to work evenings/weekends. This full-time position offers benefits and a path to contribute to guest satisfaction and

Qualifications

• High School diploma or equivalent preferred.
• Retail experience preferred.
• Computer literate.
• Ability to read and comprehend simple instructions and short correspondence.
• Ability to calculate pricing, discounts, inventory and volumes.
• Effective communication with team members and supervisors.
• Positive attitude and customer service focus.
• Self-motivated, able to work independently with minimal supervision.
• Strong interpersonal and communication skills with guests and staff.
• Willingness to think and solve problems with sound judgment.
• Attention to detail and accuracy in a fast-paced environment.
• Flexible schedule including evenings and weekends.
• Valid driver’s license may be required.

Responsibilities

• Communicate the club's core values to support company goals.
• Maintain a smooth, informed, and safe atmosphere in the Golf Shop.
• Understand sales goals and assist in achieving retail targets.
• Assist in developing staff schedules for adequate coverage.
• Provide exceptional customer service and respond to guest concerns.
• Answer phones and handle tee time reservations.
• Check in players and manage shop stock and inventory.
• Process retail transactions and ensure accurate charges and change.
• Assist in tournament operations if requested.
• Perform other duties as assigned.

Skills

Retail experience

Computer literacy

Reading and comprehension

Communication skills

Interpersonal skills

Customer service

Problem solving

Time management

Flexibility schedule

Driver's license

Education

High School diploma or equivalent

Job description

Trilogy at La Quinta seeks a Golf Shop Assistant to manage daily shop operations, assist in sales, reservations, and guest services, and support tournament activities. The role reports to the Head Golf Professional and requires a strong customer-service mindset in a fast-paced environment.

Applicants should have retail experience, strong communication skills, and the ability to work evenings/weekends. This full-time position offers benefits and a path to contribute to guest satisfaction and