Seasonal Golf Pro Shop Lead & Customer Experience

PGA WEST Tournament Clubhouse; La Quinta (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

PGA WEST Tournament Clubhouse in La Quinta, CA is seeking a Golf Shop Seasonal PT Service Associate to deliver high-quality customer service and support golf operations and pro shop supervision.

The role requires knowledge of golf rules, retail experience, and a valid California driver’s license. The position involves multitasking in a busy environment and may include assisting in tournaments and marketing activities.

Qualifications

• The game of golf and its rules and regulations; golf facilities and equipment; golf course promotion and marketing; basic computer operations.
• Two years of business and/or retail experience in a related field.
• HS Diploma, College degree or working towards a college degree preferred
• Class A membership in the PGA or a Class A or B membership in the LPGA preferred.
• Possession of a valid California Driver’s License.
• Ability to multi-task and work in a sometimes busy environment.

Responsibilities

• Establishes excellent customer relations and ensures the highest quality of customer service to the golfing public.
• Coordinates assigned activities and functions relating to golf operations in accordance with established company policies. These activities may include: starting functions such as taking reservations and assigning the play of golfers; collecting greens fees; golf cart rental; scheduling and coordinating golf tournaments and other special activities; accounting for golf fees; promoting and supervising the established Handicap System; assisting in the development and implementation of marketing programs.
• May supervise and train assigned pro shop staff.
• Enforces all rules and regulations governing the use of the golf course, golf carts and other golf facilities.
• Coordinates and performs specialized projects, programs or operational work as required.
• May represent the course in professional golf activities and at various meetings associated with golf activities; may serve as liaison with other golf courses and member clubs
• Prepares financial reports as required.
• May assist in special events and assists with other operations as needed.

Skills

Golf knowledge

Customer service

Retail experience

Multitasking

Communication

Education

HS Diploma

College degree in progress

Tools

POS systems

Basic computer operations

Job description

PGA WEST Tournament Clubhouse in La Quinta, CA is seeking a Golf Shop Seasonal PT Service Associate to deliver high-quality customer service and support golf operations and pro shop supervision.

The role requires knowledge of golf rules, retail experience, and a valid California driver’s license. The position involves multitasking in a busy environment and may include assisting in tournaments and marketing activities.