Golf Shop & Events Concierge

KemperSports, Inc.; Winnetka (IL); On-site; USD 22,041 - 26,174; Part time

Job summary

KemperSports, Inc. in Winnetka, IL is seeking a proactive Golf Shop Associate to assist guests by selling merchandise, processing transactions, answering phones, and guiding patrons with a friendly, professional demeanor.

You will support inventory control, merchandise displays, and tee-time scheduling while contributing to tournaments, events, and club activities. Strong communication and customer-service skills, plus reliability for flexible hours including nights and weekends, are a must for

Qualifications

• High school preferred.
• 1 year experience in golf shop and/or customer service/retail sales environment preferred.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

Responsibilities

• Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders.
• Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, cart/pull cart rental fees and club rental fees.
• Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures.
• Interact with pass-holders, members and guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
• Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
• Ensure that the golf shop is maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.
• Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
• Perform other duties as appropriate.

Skills

Customer service

Cash handling

Merchandise knowledge

Retail sales

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Job description

KemperSports, Inc. in Winnetka, IL is seeking a proactive Golf Shop Associate to assist guests by selling merchandise, processing transactions, answering phones, and guiding patrons with a friendly, professional demeanor.

You will support inventory control, merchandise displays, and tee-time scheduling while contributing to tournaments, events, and club activities. Strong communication and customer-service skills, plus reliability for flexible hours including nights and weekends, are a must for