Golf Shop Attendant & Guest Services Associate

Troon; Gatlinburg (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with match

PTO & leaves

Job summary

Bent Creek Golf Course TN, located in Gatlinburg, TN, is seeking a full-time Pro Shop Attendant to enhance member and guest experiences while expanding knowledge of golf club operations. Associated with Troon, a global leader in golf and community management.

The role emphasizes cash handling, reservations, guest check-in, inventory setup, and a friendly, professional demeanor to ensure smooth day-to-day operations and high service standards.

Qualifications

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Perform clerk/cashier-like duties.
• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to expedite check-in.
• Arrange and display golf shop inventory as directed.
• Collect green and cart fees and process in the POS system.
• Maintain a clean, safe workplace.
• Assist in cash reconciliation at close.

Skills

Communication skills

Interpersonal skills

Basic computer skills

Golf knowledge (preferred)

Tools

POS system

Job description

Bent Creek Golf Course TN, located in Gatlinburg, TN, is seeking a full-time Pro Shop Attendant to enhance member and guest experiences while expanding knowledge of golf club operations. Associated with Troon, a global leader in golf and community management.

The role emphasizes cash handling, reservations, guest check-in, inventory setup, and a friendly, professional demeanor to ensure smooth day-to-day operations and high service standards.