Pro Shop Attendant

Ultipro; Gatlinburg (TN); On-site; USD 22,000 - 28,000; Part time

Job summary

Bent Creek Golf Course is seeking a Pro Shop Attendant to deliver exceptional hospitality for golfers in Gatlinburg, TN. You will process reservations, assist guests at check-in, and support maintenance of the shop and carts.

Role involves both Inside and Outside duties, including inventory display, cash handling in the POS, and ensuring a safe, organized pace of play. Previous golf knowledge is a plus, with strong customer service expected.

Qualifications

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Processing customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in process.
• Arranges and displays golf shop inventory as necessary and directed.
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained.
• Assists in maintaining a clean, safe workplace.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Ensure property and its amenities are secured daily.
• Assist with set-up of equipment and golf carts.
• Perform related duties as assigned by General Manager.
• When acting as an "Outside" staff member: welcome and greet guests, explain rules, sanitize carts, organize facilities, ensure pace of play, record starting times.
• Keep records of starting times and cart numbers when necessary.

Skills

Communication skills

Interpersonal skills

Coachable

Basic computer skills

Golf knowledge

POS system

Tools

POS system

Job description

Bent Creek Golf Course TN
Gatlinburg, TN 37738, USA

Description

Bent Creek Golf Course is excited to announce the exceptional career opportunity of Pro Shop Attendant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Qualifications, Experience and Skill Requirements:

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

General Description of Duties and Responsibilities:

When acting as an "Inside" staff member

Responsible for processing customer reservations for guests of the golf course

Provides customer service to arriving guests to help expedite check-in proces

Arranges and displays golf shop inventory as necessary and directed

Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained

Assists in maintaining a clean, safe workplace

Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the da

Ensure property and its amenities are secured daily

Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager

When acting as an "Outside" staff member

Responsible for welcoming and greeting of guests and players in a friendly manner

Explaining rules and course etiquette to all groups if needed

Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility

Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts outing

Facilitate orderly and timely pace of play of groups to prevent delay

Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary

Ensure that each group has four players if possible

Responsible for the picking up and cleaning practice balls when schedule

Ensure property and its amenities are secured daily

Perform related duties as assigned by General Manager

Equal Opportunity Employer
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