Golf Shop Clerk

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

The Crescent Hotels Group is looking for a Customer Service Associate for their Golf Shop in Williamsburg, Virginia. The role involves greeting customers, assisting with merchandise, and maintaining a neat shop environment.

You will be responsible for handling transactions, restocking merchandise, and ensuring guest satisfaction by providing excellent service.

This position requires a valid driver's license and the ability to work flexible hours.

Qualifications

• Valid driver's license with a clean driving record.
• Ability to work flexible hours.

Responsibilities

• Greet customers and assist in locating merchandise.
• Handle customer transactions and process returns.
• Restock items and maintain shop cleanliness.
• Book tee times for guests using software.

Skills

Customer service skills

Cash handling

Attention to detail

Time management

Job description

Description

ESSENTIAL JOB OVERVIEW

1. Greet customers when they enter the Golf Shop, and offer assistance in locating merchandise, and respond to questions regarding merchandise.

2. Display merchandise in a neat, eye-appealing manner.

3. Restock items as necessary, check expiration dates, and discard expired items.

4. Keep the storeroom neat and clean.

5. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.

6. Verify customer identification as required.

7. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified.

8. Follow checklist for opening and closing Golf Shop.

9. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.

10. Count and verify merchandise orders upon receipt and document any shortages.

11. Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed.

12. Responsible for implementing and maintaining excellent service to achieve guest satisfaction.

13. Incorporates safe work practices in job performance.

14. Regular and reliable attendance.

15. Performs other duties as required.

16. Book tee times for guests and members using tee sheet software.

17. Ensuring accurate tracking of golf rounds played on a daily basis.

18. Must have valid driver’s license with clean driving record.

19. Passing the MVR is mandatory (no accidents or tickets for the past three years).

20. Ability to work flexible hours

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.