Golf Services Concierge

Topgolf; Hares Corner (DE); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental

Vision

401(k) match

Mental well-being platform

Job summary

Topgolf in Delaware invites applicants for a guest services role at our venue. You will welcome players, assist with check-in and reservations, and share information on games, promos, and safety guidelines. You’ll help guests with clubs and equipment while keeping the venue clean and organized.

The position emphasizes excellent customer service and teamwork, with basic computer skills for reservations. You’ll also upsell retail items and ensure guest inquiries are answered promptly.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Reservations tech

Lifting capability

Job description

Topgolf in Delaware invites applicants for a guest services role at our venue. You will welcome players, assist with check-in and reservations, and share information on games, promos, and safety guidelines. You’ll help guests with clubs and equipment while keeping the venue clean and organized.

The position emphasizes excellent customer service and teamwork, with basic computer skills for reservations. You’ll also upsell retail items and ensure guest inquiries are answered promptly.