Golf Services

topgolf; Akron (OH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Wellbeing platform

Job summary

Topgolf Akron is seeking staff to welcome guests, assist with check-in and reservations, and provide venue information. You will help with clubs and equipment, keep the venue clean, and assist guests with retail purchases.

The role requires strong customer service, teamwork, and basic computer skills to manage reservations. You will engage guests with game demonstrations while upholding safety guidelines.

Qualifications

• Excellent customer service and communication abilities.
• Able to work well in a team environment.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Assist with golf clubs and equipment.
• Maintain venue cleanliness and organization.
• Offer retail items to guests and keep the retail area stocked.
• Respond promptly to guest inquiries and requests.
• Demonstrate games and enforce safety guidelines.

Skills

Customer service

Teamwork

Reservations system

Basic computer skills

Physical fitness

Tools

POS system

Reservations software

Job description

Job Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Critical Skills & Experience Requirements

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.