Golf Sales Lead

Five Iron Golf; Philadelphia (Philadelphia County); On-site; USD 40,000 - 80,000; Full time

Job summary

Five Iron Golf seeks a Golf Sales Lead responsible for guiding guests through an exceptional experience at their premier indoor golf facility. The role entails managing guest relations, leading a team, and ensuring knowledge of products and services to enhance client engagement.

Benefits

Health, Dental, and Vision insurance

Short-Term Disability

401(k) plan

Free meals while working

Qualifications

• Strong leadership ability with a willingness to lead by example.
• Exemplary communication, time management, and organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage guest experience and team interactions at Five Iron Golf.
• Lead the Golf Experience Team to ensure guest satisfaction.
• Oversee league sales and implementation throughout the year.

Skills

Leadership

Communication

Time Management

Organizational Skills

Customer Engagement

Job description

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Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

The Golf Experience Lead is responsible for leading the Golf Experience Team in guiding our guests through their Five Iron Golf experience, ensuring guest satisfaction and engagement by highlighting all the fun that golf and Five Iron have to offer.

Responsibilities Include, But Are Not Limited To, The Following

• Manage with and through associates to deliver an exceptional guest experience by overseeing pre-visit communications, onsite interactions, and post-visit follow-ups.
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
• Serve as the in-house expert on our golf simulator technology, using your expertise to ensure guests have the best possible experience, while connecting guests with other offerings such as leagues, memberships, swing evaluations, and club fittings.
• Oversee the sales, execution, and management of Five Iron Golf leagues and one-off tournaments throughout the year (Fall, Winter, and Summer seasons).
• Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement.
• Handle essential administrative tasks related to sales transactions and customer service inquiries.
• Collaborate effectively with team members to align efforts and achieve business goals.
• Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
• Assist with closing duties as needed
  
  

Required Qualifications

• Strong leadership ability with a willingness to lead by example.
• Exemplary communication, time management, and organizational skills.
• Upbeat energy, enthusiasm, and a positive attitude.
• Ability to think on your feet and manage customer expectations.
• Ability to work in a fast-paced environment and collaborate effectively with a team.
• Availability to be present in the space on evenings, weekends, and holidays.
• Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs.
• Ability to obtain proper licensing and certifications for the location.
  
  

Benefits (*applies only to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k) *
• Meals while working are included for free
  
  

Pay: $20 / Hour + tips + commissions (80k Target Earnings)

Job Type: Non exempt, Full Time

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Management, and Business Development

• Industries

  Entertainment Providers

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