Golf Retail Store Manager - Lead Team & Sales

Golf Galaxy

Fairfax (VA)

On-site

USD 72,000 - 104,000

Full time

2 days ago
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Job summary

DICK'S Sporting Goods in Fairfax, VA seeks a General Sales Manager to lead Golf Galaxy operations within the store, driving sales growth, customer satisfaction, and staff development. You will schedule, recruit, train, and coach a high-performing team while ensuring strong profitability and adherence to safety and loss-prevention policies.

The role requires a proven retail leadership background, excellent customer service, and flexibility to work evenings, weekends, and holidays.

Qualifications

  • 5+ years retail management experience required; golf sales/service preferred.
  • Technical skills in club repair & fitting preferred.
  • World-class customer service skill and interpersonal/communication skills.
  • Strong problem-solving ability and analytical skills.
  • Proficiency in MS Office.
  • Flexible availability – including nights, weekend, and holidays.

Responsibilities

  • Drive sales and profitability through customer satisfaction and report analysis.
  • Establish and maintain relationships with customers ensuring high associate engagement and service levels.
  • Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations and monitoring progress.
  • Effectively schedule for the store, develop payroll plans, and monitor payroll daily.
  • Uphold standards for merchandise presentation and branding.
  • Recruit, interview, and hire across the store; on-board and develop staff.
  • Lead evaluation and development of in-store talent; define vision and strategy.
  • Foster engagement with a flexible leadership style and recognize achievements.

Skills

Retail management
Customer service
Problem solving
MS Office
Availability

Job description

DICK'S Sporting Goods in Fairfax, VA seeks a General Sales Manager to lead Golf Galaxy operations within the store, driving sales growth, customer satisfaction, and staff development. You will schedule, recruit, train, and coach a high-performing team while ensuring strong profitability and adherence to safety and loss-prevention policies.

The role requires a proven retail leadership background, excellent customer service, and flexibility to work evenings, weekends, and holidays.

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