Golf Retail Sales & Service Leader

pgatoursuperstore; Delray Beach (FL); Presencial; USD 30.000 - 35.000; Jornada completa

Descripción de la vacante

PGA TOUR Superstore in Delray Beach, FL is seeking a Sales and Service Manager (SSM) to lead a team of Associates and own multiple departments. The role focuses on delivering exceptional customer service, achieving sales targets, and maintaining a clean, safe store environment.

The SSM collaborates with Store Leadership and Field Leadership to interpret customer needs and drive service and sales strategies, while modeling PGATSS service behaviors and ensuring SOP compliance and a customer-first

Formación

• Leads a team in a retail setting to deliver exceptional customer service.
• Manages assigned departments to hit sales targets.
• Ensures SOP compliance and safe store operations.

Responsabilidades

• Create a strong culture of appreciation by recognizing performance and company values.
• Foster an inclusive environment and ensure customer-focused interactions.
• Move dynamically on the sales floor to meet business needs and assist customers.
• Maintain operational and merchandising standards across the store.
• Provide onboarding, coaching, and development for Associates.

Descripción del empleo

PGA TOUR Superstore in Delray Beach, FL is seeking a Sales and Service Manager (SSM) to lead a team of Associates and own multiple departments. The role focuses on delivering exceptional customer service, achieving sales targets, and maintaining a clean, safe store environment.

The SSM collaborates with Store Leadership and Field Leadership to interpret customer needs and drive service and sales strategies, while modeling PGATSS service behaviors and ensuring SOP compliance and a customer-first