Golf Retail Associate

Broken-Sound-Club; Boca Raton (FL); On-site; USD 133,920 - 178,560; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company Paid Life Insurance

Company Paid Short Term Disability

401(k) Retirement Savings Plan with 4%

Shift meals

Paid Time Off

Holiday Pay

Associate Discounts

Job summary

Broken Sound Club in Boca Raton, FL is hiring a Golf Retail Associate. The role includes greeting members, assisting customers, maintaining pro shop merchandise, and handling POS transactions in a friendly, detail‑oriented environment.

You will also assist with golf operations admin, such as tee times, lessons, and tournaments, while ensuring excellent service and merchandise presentation. Weekend/evening availability is required and benefits are provided.

Qualifications

• Retail/Sales experience preferred.
• Interest and/or knowledge of golf.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet members and guests warmly and provide personalized assistance and product recommendations.
• Assist in stocking, displaying, and organizing merchandise to create an appealing store environment.
• Monitor inventory levels, assist with inventory counts, and report low-stock items to management.
• Process sales transactions accurately using the POS system; upsell and cross-sell products.
• Handle cash, credit, and member account transactions securely; balance cash at opening/closing.
• Assist with opening and closing procedures and related cash handling.

Skills

Excellent communication

Customer service

Attention to detail

Organizational skills

Flexibility to work weekends/evenings/

Education

High School Diploma or GED

Job description

Our Culture, Our Brand, Our Sound! Join Broken Sound Club.We are now Hiring a Golf Retail Associate!Compensation: Full-time OR Part-time Hourly, Depending upon experienceSchedule: General day shifts Monday, Wednesday, Friday, and Sunday sunrise to sunset (Schedule may fluctuate)Location: Broken Sound Club - 2401 Willow Springs Dr, Boca Raton, Florida 33496Position Summary:Broken Sound Club is seeking a friendly and detail-oriented Retail Associate to join our team. In this role, you will contribute to delivering an exceptional shopping experience for our members and guests, assisting with daily operations in our Pro Shop or retail space. You will ensure that merchandise is beautifully displayed, inventory is well-maintained, and customer service standards are exemplary. This position will serve as an administrator for golf operations tee times, lessons, and tournaments.Greet members and guests warmly and provide personalized assistance and product recommendations.Address and resolve member/customer concerns to ensure an enjoyable and seamless shopping experience.Assist in stocking, displaying, and organizing merchandise to create an appealing store environment.Monitor inventory levels, assist with inventory counts, and report low-stock items to management.Stay informed on product knowledge to confidently answer member questions about features, pricing, and promotions.Assists with tournament information for members and coordination of special events.Use frequent phone calls to answer member questions in regards to the golf operations.Add or adjust Tee times and book or cancel lessons for members.Process sales transactions accurately using the point-of-sale (POS) system.Upsell and cross-sell products to maximize sales opportunities.Handle cash, credit, and member account transactions securely and responsibly.Ability to multitask on the computer systems for sales, and bookings.Ensure the retail area is clean, organized, and fully stocked at all times.Assist with opening and closing procedures, including balancing the cash register.Education & Work Experience:H.S. Diploma or G.E.D.Retail/Sales experience preferredInterest and/or Knowledge of the golfExcellent communication and customer service skillsStrong attention to detail and organizational skillsFlexibility to work weekends, evenings and Holidays as needed.Benefits you’ll Enjoy:Medical, Dental & Vision InsuranceCompany Paid Life Insurance ($50,000)Company Paid Short Term Disability Insurance401(k) Retirement Savings Plan with Company Match up to 4%Complementary Shift MealsVacation TimePaid Sick/Personal Time OffHoliday PayAssociate DiscountsAssociate Assistance Program (Counseling, legal help, and more..)Recognition ProgramsInternal GrowthGreat environment!Our Standard Operating Procedures:Respect, caring, and support for members and Associates.Hold each other accountable for our actions.Integrity, Transparency, and commitment.Embrace and adapt to changes that enhance our organization.Our Team Goal:To establish interactive communications as the cornerstone of our team’s operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions.Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation.Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success.Join Broken Sound Club:Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound!Drug-Free workplace