Golf Retail Assistant Manager: Growth, Bonuses & Benefits

Worldwide Golf

Florida

Sur place

USD 42 000 - 65 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Quarterly bonuses

Paid vacation

401(k) matching

Health benefits with HSA

Employee discount

Learning opportunities

Hands-on training

Résumé du poste

Edwin Watts Golf in New York is seeking an Assistant Manager who will lead store operations and uphold Worldwide Golf’s values, including the customer-first “Sure No Problem” philosophy. You will train staff, maintain merchandising standards, manage schedules and budgets, de-escalate customer issues, and build relationships with the local golfing community to drive sales and service excellence.

This full-time position offers quarterly bonuses, paid vacation, 401(k) matching, health benefits with

Qualifications

2+ years of retail management experience or golf-industry experience.
A strong golf background is preferred, but not required if you have extensive retail management experience.

Responsabilités

Maintain strong knowledge of golf products and educate customers on offerings.
Control shrink and expenses; ensure sales floor is stocked, signed, and displays are branded.
Execute visual merchandising programs and floor moves.
Ensure compliance with policies through management, meetings, audits, and walk-throughs.
Monitor communications tools daily and adjust schedules to meet workload.
Build Edwin Watts Golf brand presence through local partnerships in the golf industry.
Respond to negative customer experiences by de-escalating and making things right.
Help employees grow their career and golf skill set by identifying growth opportunities.
Identify ways to improve processes.

Connaissances

Retail management

Golf industry knowledge

Outils

POS system

Inventory management

Description du poste

Our Assistant Managers receive base pay + quarterly bonuses
We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
Edwin Watts Golf is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We’ve been in business over 50 years and we are growing!
Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

What We Offer

Our Assistant Managers receive base pay + quarterly bonuses
We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
Edwin Watts Golf is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We’ve been in business over 50 years and we are growing!
Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Job Description

The Assistant Manager at Edwin Watts Golf is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

Responsibilities

The Assistant Manager executes the day-to-day plans and strategies developed by the Store Manager. The Assistant Manager also has shared ownership for creating a positive golf store experience. Responsibilities Include:

Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.
Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.
Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
Monitor company communication tools daily and adjust schedule to execute workload as needed.
Become a Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships in the golf industry.
Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
Help employees grow their career and golf skill set by identifying additional opportunities for growth.
Recognize and suggest ways to improve processes.

Qualifications Desired

2+ years of retail management experience OR experience working in the golf industry is required.
A strong golf background is preferred, but not required if candidate has extensive retail management experience.

Requirements

Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems.
Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills.
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
Work varied hours/days as business dictates.