Golf Pro Shop Specialist: Guest Experience & Ops

Salt Fork Lodge; Kimbolton (OH); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Employee friendly environment

Training opportunities

Transfer opportunities

Holiday pay

Paid time off

Meal plan

Room

Food & retail discounts

Incentives

Recreation facility usage

401k

Free overnight stays at the Great Ohio

Discounts on Regency Hotel Management

Job summary

Salt Fork Lodge is seeking a Pro Shop Attendant to greet guests, manage cart operations, and assist in daily shop duties. You will ensure carts are clean and fueled, restock merchandise, and support guest services in a friendly, professional manner.

The role includes handling tee-time setup and payments, maintaining cash banks, assisting with outings and snacks, and supporting beverage service with flexibility for various shifts, including weekends and holidays.

Qualifications

• 18 or older required
• Knowledge of golf course operations is desired
• Valid driver’s license required
• Ability to work any shift, weekends and holidays
• Must have a professional, courteous and friendly manner
• Previous cash handling/customer service experience
• Must be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50 lbs
• Must have sufficient mobility to perform assigned tasks within service time frames established by the company

Responsibilities

• Greet golf course guests entering the pro shop
• Move carts from cart barn to pro shop daily
• Ensure carts are clean and fueled before guest use
• Perform minor cleaning in and around the Pro Shop
• Restock merchandise as necessary
• Maintain an accurate cash bank and deposits as required
• Pick up practice range balls from the driving range and keep range ball supply stocked in the golf shop
• Load, unload, and store guests’ clubs
• Assist with golf outings and tournaments
• Assist with Snack Bar sales as needed
• Handle guest complaints professionally
• Operate Beverage cart as needed

Skills

Customer service

Cash handling

Guest interaction

Job description

Salt Fork Lodge is seeking a Pro Shop Attendant to greet guests, manage cart operations, and assist in daily shop duties. You will ensure carts are clean and fueled, restock merchandise, and support guest services in a friendly, professional manner.

The role includes handling tee-time setup and payments, maintaining cash banks, assisting with outings and snacks, and supporting beverage service with flexibility for various shifts, including weekends and holidays.