Golf Pro Shop Associate - Seasonal

Roberts Resorts; El Mirage (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO

Complimentary stay at resort

Inclusive community

Job summary

Roberts Resorts & Communities invites applications for a Golf Shop Attendant in El Mirage, AZ. The role focuses on welcoming guests, handling tee-times, promoting club amenities, and maintaining the pro-shop and office areas to ensure smooth operations.

You will assist with cart rentals, check in golfers, manage inventory, and help prepare carts and range balls while upholding our daily procedures and commitment to exceptional service.

Qualifications

• Golf education background preferred.
• Strong customer service experience highlighted.
• Excellent communication and organizational skills.
• Willingness to learn and participate in new golf programs.
• Flexible schedule including evenings and weekends.

Responsibilities

• Provide excellent guest service and respond to inquiries.
• Make tee times for guests in person and by phone.
• Oversee outside golf operations and assist staff.
• Check in golfers and handle cash procedures.
• Manage inventory, close the pro-shop, and reconcile cash at shift end.
• Prepare golf carts and ensure range balls and towels are stocked.
• Maintain cleanliness of pro-shop and office areas.
• Perform other duties as assigned.

Skills

Customer service

Communication

Adaptability

Problem solving

Education

Golf education background

Job description

Job Type

Temporary

Description

Season: Beginning on or about 10/01/2026 through on or about 04/15/2027

Position Summary

The Golf Shop Attendant promotes the game of golf and the club while providing the upmost hospitality and service to the guests of the club. They respond to inquiries and make tee-times for guests both in person and on the phone. The Golf shop Attendant assists in overseeing outside golf operations and staff to ensure proper performance while following all daily procedures and policies.

About Roberts Resorts & Communities

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Performance Objectives

• Ensure every guest has a memorable experience by providing excellent customer service and promptly addressing any inquiries or concerns
• Make tee time reservations for guests, promote golf and club amenities, and assist guests with renting carts while completing necessary paperwork
• Maintain cleanliness and organization of the pro-shop and office areas, including ordering merchandise and ensuring proper storage and display
• Accurately check in golfers, handle cash transactions, and adhere to cash handling procedures while upholding operational standards
• Manage inventory levels, open and close the pro-shop, and reconcile cash register at the end of each shift, making deposits as required
• Prepare golf carts for member and guest use, ensuring they are free of debris and stocked with necessary items like towels and scorecards
• Operate equipment to retrieve range balls from the driving range and maintain cleanliness of golf carts, including washing and sanitizing as needed
• Assist guests in safely operating golf carts, providing instruction as necessary, and arranging range balls and baskets according to club standards
• Performs other related duties as assigned

Requirements

Key Competencies

• Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence
• Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates
• Adaptability: Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form
• Problem-Solving Abilities: Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations

Education & Experience

• Preference for candidates with golf education background
• Demonstrated track record of providing exceptional customer service, highlighting the ability to effectively meet guests' needs
• Must exhibit a strong willingness to learn and participate in new golf programs, coupled with excellent communication and organizational skills, meticulous attention to detail, and a high level of drive and motivation
• Flexibility in schedule, including availability for evening and weekend shifts, is essential for this role

Benefits

• PTO
• Working in an inclusive community
• Complimentary stay at one of our resorts

Commitment to Diversity

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

Salary Description

$15.15 per hour