Golf Pro Shop Associate - Seasonal

Village Camp; El Mirage (AZ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

PTO

Complimentary stay at one of our resor

Inclusive community

Job summary

Roberts Resorts & Communities is seeking a Golf Shop Attendant for the upcoming season (10/01/2026–04/15/2027) to promote golf and deliver top-notch hospitality to guests. You will respond to inquiries, schedule tee times, and ensure the pro-shop and surrounding areas are clean and organized.

The role involves cash handling, inventory management, cart preparation, and assisting with range operations. Evening and weekend availability is essential to support club operations and guest experiences.

Qualifications

• Golf education background preferred.
• Proven track record of delivering excellent customer service.
• Strong communication and organizational skills.
• Willingness to learn and participate in new golf programs.

Responsibilities

• Respond to guest inquiries and make tee times for guests in person or by phone.
• Oversee pro-shop operations and merchandise display; assist in daily procedures.
• Check in golfers, handle cash transactions, and reconcile cash at end of shift.
• Prepare golf carts and range balls; ensure carts are clean and stocked.
• Assist guests in operating golf carts and coordinating range balls per club standards.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Adaptability

Problem solving

Education

Golf education background

Job description

Description

Season: Beginning on or about 10/01/2026 through on or about 04/15/2027

Position Summary:

The Golf Shop Attendant promotes the game of golf and the club while providing the upmost hospitality and service to the guests of the club. They respond to inquiries and make tee-times for guests both in person and on the phone. The Golf shop Attendant assists in overseeing outside golf operations and staff to ensure proper performance while following all daily procedures and policies.

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

PERFORMANCE OBJECTIVES:

• Ensure every guest has a memorable experience by providing excellent customer service and promptly addressing any inquiries or concerns
• Make tee time reservations for guests, promote golf and club amenities, and assist guests with renting carts while completing necessary paperwork
• Maintain cleanliness and organization of the pro-shop and office areas, including ordering merchandise and ensuring proper storage and display
• Accurately check in golfers, handle cash transactions, and adhere to cash handling procedures while upholding operational standards
• Manage inventory levels, open and close the pro-shop, and reconcile cash register at the end of each shift, making deposits as required
• Prepare golf carts for member and guest use, ensuring they are free of debris and stocked with necessary items like towels and scorecards
• Operate equipment to retrieve range balls from the driving range and maintain cleanliness of golf carts, including washing and sanitizing as needed
• Assist guests in safely operating golf carts, providing instruction as necessary, and arranging range balls and baskets according to club standards
• Performs other related duties as assigned

Requirements

KEY COMPETENCIES:

1. Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence
2. Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates
3. Adaptability: Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form
4. Problem-Solving Abilities: Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations

EDUCATION & EXPERIENCE:

• Preference for candidates with golf education background
• Demonstrated track record of providing exceptional customer service, highlighting the ability to effectively meet guests' needs
• Must exhibit a strong willingness to learn and participate in new golf programs, coupled with excellent communication and organizational skills, meticulous attention to detail, and a high level of drive and motivation
• Flexibility in schedule, including availability for evening and weekend shifts, is essential for this role

BENEFITS:

• PTO
• Working in an inclusive community
• Complimentary stay at one of our resorts

COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.