Golf Guest Services Attendant | On-Call

Hyatt Hotels; Austin (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Golf Guest Services Attendant, where you'll create memorable experiences for guests on the golf course. This role involves providing top-notch service, maintaining equipment, and ensuring a pristine environment. Ideal candidates will have strong communication skills and a passion for customer service. Enjoy career growth opportunities and various employee benefits.

Benefits

Career Growth and Advancement

Discounted Room Nights

Financial Perks

Employee Assistance

Employee meals

Qualifications

• Valid driver's license required with a clean driving record.
• Refined verbal communication skills.

Responsibilities

• Assist guests with golf equipment movement and storage.
• Maintain the Cart Barn and related areas in pristine condition.
• Provide exceptional service to guests at various locations.

Skills

Communication

Customer Service

Golf Knowledge

Job description

The Golf Guest Services Attendant is pivotal in crafting an exceptional golf experience for our esteemed guests and members. As the initial and final point of contact within our golf operations, this role demands impeccable personalized service and name recognition, ensuring an unparalleled golfing journey. Additionally, the upkeep of carts, the bag drop, staging areas, practice zones, and surrounding grounds must meet the highest standards of cleanliness.

Key Responsibilities:

• Master the procedures for the role and possess a thorough understanding of the golf industry and terminology.
• Assist guests with the movement, cleaning, and storage of golf equipment upon their arrival and departure.
• Maintain the Cart Barn and all related work areas in pristine condition.
• Facilitate and optimize play on the golf course.
• Provide exceptional service to guests at every opportunity, including the parking lot, staging area, and driving range.

This position reports to the Assistant Golf Professional.

Benefits | Wecare for people so they can be theirbest.

Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Discounted Room Nights - atHyatt Hotels around the world for full-time & part-time colleagues
• Financial Perks - 401(k)w/company match &discounted employee stockpurchase plan
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues

*Some benefits may require full-time status.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A valid driver’s license is required with a clean driving record.
• Refined verbal communication skills are required.
• Must have an open and flexible schedule that includes early morning, afternoon, evening, weekend and holiday shifts.
• Must be able to lift 25 pounds
• Must be comfortable standing for the majority of an 8-10 hour shift.
• Must be comfortable working outdoors in a variety of weather conditions including hot, humid, cold, windy and raining.
• Knowledgeable or an understanding of the game of golf a plus
• Prior customer service experience preferred.