Golf Guest Services Associate - Elite Guest Experience

We-Ko-Pa Casino Resort; Arizona; On-site; USD 40,000 - 60,000; Full time

Job summary

We-Ko-Pa Casino Resort is seeking a Golf Professional to join our Golf Guest Services team in Fort McDowell, AZ. The role is regular full-time with a 40-hour work week, focused on delivering an exceptional golf experience and guest service.

Responsibilities include assisting guests from arrival to departure, maintaining cart and practice facilities, and upholding We-Ko-Pa service standards. Native American preference applies to qualified Tribal Members.

Qualifications

• Guest service excellence is required.
• Teamwork and continuity among staff are important.
• Ability to follow safety and hotel/casino standards.

Responsibilities

• Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the We-Ko-Pa Way Service Standards: Smile and Greet, name, and Meet, Thank You and Goodbye.
• Provide an environment for an outstanding golf experience.
• Personalize the guest experience by greeting all guests at the bag drop and assisting guests with any reasonable request.
• Ensure that the staging area, practice facility tee, and cart storage are clean and orderly.

Skills

Customer service

Teamwork

Job description

We-Ko-Pa Casino Resort is seeking a Golf Professional to join our Golf Guest Services team in Fort McDowell, AZ. The role is regular full-time with a 40-hour work week, focused on delivering an exceptional golf experience and guest service.

Responsibilities include assisting guests from arrival to departure, maintaining cart and practice facilities, and upholding We-Ko-Pa service standards. Native American preference applies to qualified Tribal Members.