Golf Guest Experience Host

Shea Properties; Northern (KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

BlueStar Resort & Golf seeks a First Tee Host at Trilogy at Verde River, Rio Verde, AZ. You will welcome guests, coordinate play, and provide hospitality while ensuring safety and smooth operations for the golf staff.

You report to the Head Golf Professional and must be customer oriented, with weekend availability and a proactive approach to guest service in an outdoor resort setting.

Qualifications

• High School diploma or equivalent preferred.
• Customer service experience preferred.
• Enjoy the game of golf and understand guidelines for each group of players to lead to a daily flow for all players.
• Ability to read and comprehend simple instructions and short correspondence.
• Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
• Self-motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.

Responsibilities

• Coordinate guest flow onto the golf course and provide hospitality.
• Check in with the manager on duty to learn about the day’s activities and course conditions.
• Set up the welcome area with guest amenities and ensure radios are working.
• Welcome guests and explain golf cart safety, GPS system, hazards and out-of-play areas.
• Maintain a friendly and enthusiastic presence by addressing guests by name.
• Coordinate the flow of players and invite the group to begin play.
• Keep accurate records for each group: tee time, cart numbers, players’ names.
• Between groups, maintain cleanliness and restock the amenities table.
• Communicate with other team members about schedule changes or information to assist players.
• Know Golf Shop products and Club services and be able to respond to questions.

Skills

Customer service

Stress management

Team leadership

Core values alignment

Education

High School diploma or equivalent

Job description

BlueStar Resort & Golf seeks a First Tee Host at Trilogy at Verde River, Rio Verde, AZ. You will welcome guests, coordinate play, and provide hospitality while ensuring safety and smooth operations for the golf staff.

You report to the Head Golf Professional and must be customer oriented, with weekend availability and a proactive approach to guest service in an outdoor resort setting.