Golf Guest Services Attendant - Toptracer Experience

Hyatt Regency; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted rooms

Complimentary rooms

Paid time off

Retirement plan

Stock options

Free employee meals

Tuition reimbursement

Training & development

Global opportunities

Job summary

Hyatt Regency Hill Country Resort and Spa is seeking a Golf Guest Services Attendant to deliver an exceptional golf experience. You will be the face of our golf operation, guiding Toptracer guests and assisting around the course with warmth and professionalism.

You will rotate through our standard operations and the Toptracer Range, learning golf industry standards, maintaining clean facilities, assisting guests across touchpoints, and ensuring a memorable, welcoming atmosphere for every visitor.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous relevant experience preferred
• Refined verbal communication skills
• Ability to stand for long periods of time
• Open availability to work a flexible schedule, including weekends and holidays

Responsibilities

• Learn and implement proper procedures, demonstrating knowledge of golf industry standards and terminology.
• Assist guests with efficient movement throughout the facility.
• Ensure cleanliness and proper storage of golf equipment at arrival and departure.
• Maintain immaculate conditions in the Cart Barn and surrounding work areas.
• Facilitate smooth course play and optimize guest enjoyment.
• Proactively engage with guests at various touchpoints such as parking lots, staging areas, and driving ranges.
• Provide clear and engaging information about the Toptracer venue and gameplay features.

Skills

Customer service

Verbal communication

Stamina

Flexible schedule

Job description

Hyatt Regency Hill Country Resort and Spa is seeking a Golf Guest Services Attendant to deliver an exceptional golf experience. You will be the face of our golf operation, guiding Toptracer guests and assisting around the course with warmth and professionalism.

You will rotate through our standard operations and the Toptracer Range, learning golf industry standards, maintaining clean facilities, assisting guests across touchpoints, and ensuring a memorable, welcoming atmosphere for every visitor.