Golf Expert & Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Burlington (IA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

DICK'S Sporting Goods, Inc. is hiring a Specialist – Golf to deliver an exceptional athlete experience in-store. You will provide personalized service, leverage strong product knowledge, and support service execution to help athletes find the right equipment.

The role emphasizes coaching teammates and maintaining high standards of presentation and safety. You will engage customers, educate them on products, and contribute to sales through expert recommendations while representing a welcoming,

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsabilités

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members, focusing on best practices and key operating processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards including floor sets, signage, price changes, and inventory presentation.
• Promotes and drives customer participation in company programs such as loyalty, warranty sales, and private label credit card enrollment.
• Creates a store environment where everyone is welcomed and treated with respect, adhering to safety and loss prevention policies.

Connaissances

Customer-facing experience

Formation

High School Diploma or Equivalent

Description du poste

DICK'S Sporting Goods, Inc. is hiring a Specialist – Golf to deliver an exceptional athlete experience in-store. You will provide personalized service, leverage strong product knowledge, and support service execution to help athletes find the right equipment.

The role emphasizes coaching teammates and maintaining high standards of presentation and safety. You will engage customers, educate them on products, and contribute to sales through expert recommendations while representing a welcoming,