Golf Specialist: Expert Gear & Customer Experience

DICK'S Sporting Goods, Inc.; Wentzville (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods in the United States is seeking a Specialist - Golf to deliver personalized service and drive sales through strong product knowledge. You will help athletes find the right equipment and elevate their performance on the course.

Join a team that values coaching, accountability, collaboration, and respect. You’ll work to create an elevated athlete experience, onboard peers, and uphold store standards while supporting a welcoming environment for all customers.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in the United States is seeking a Specialist - Golf to deliver personalized service and drive sales through strong product knowledge. You will help athletes find the right equipment and elevate their performance on the course.

Join a team that values coaching, accountability, collaboration, and respect. You’ll work to create an elevated athlete experience, onboard peers, and uphold store standards while supporting a welcoming environment for all customers.