Golf Experience Associate

Five Iron Golf; Boston (MA); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

401K

Free meals while working

Job summary

Five Iron Golf in Boston is looking for a Golf Experience Associate to enhance guests' enjoyment during their experience. The role requires providing a fun atmosphere from check-in to check-out while serving as an expert on the golf simulator technology offered.

The ideal candidate should possess strong customer service skills and exhibit an upbeat and positive attitude. The job offers flexible part-time hours, with pay starting at $10/hr plus tips and commission.

Qualifications

• Golf, Sales, and/or hospitality experience encouraged but not required.
• Strong customer service skills.
• Upbeat energy and enthusiasm.
• Ability to work in a fast‑paced environment and work with a team.

Responsibilities

• Provide a fun golf experience from check-in to check-out.
• Ensure guest satisfaction and engagement at all times.
• Serve as the expert on golf simulator technology.
• Acquire knowledge of products, services, and offerings.
• Verify guests’ legal drinking age.

Skills

Customer service skills

Sales experience

Hospitality experience

Upbeat energy

Positive attitude

Job description

Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world‑class technology with hospitality‑driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

Golf Experience Associate

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You will focus on making sure they enjoy all the fun that golf and Five Iron have to offer.

Responsibilities Include But Not Limited To The Following

• Provide a fun golf experience from check‑in to check‑out, gamifying the experience for added fun
• Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times. Promptly address any concerns.
• Serve as the in‑house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer.
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross‑sell across various offerings.
• Maintain a clean and presentable facility.
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness.
• Verify guests’ legal drinking age.
• Assist with closing duties as needed.

Required Qualifications

• Golf, Sales, and/or hospitality experience encouraged but NOT required.
• Strong customer service skills.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast‑paced environment and work with a team.
• Ability to stand, walk, and bend for long periods of time.
• Proficient verbal communication skills.
• Ability to lift up to 50 lbs.
• Must obtain proper licensing/certifications for food/beverage handling.

Benefits (applies only to full‑time employees)

• Health, Dental, and Vision insurance.
• Long and Short Term Disability.
• Accident and Critical Illness Insurance.
• 401K.
• Meals while working are included for free.

Pay: $10 / hr + tips and commission

Job Type: Part‑time, non‑exempt

Hours: Vary by week; Weekday afternoons/nights, and weekends

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.