Golf Experience Associate

Five Iron Golf; Indianapolis (IN); On-site; USD 11,000 - 16,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

401K

Meals included

Tips and commissions

Job summary

Five Iron Golf in Indianapolis seeks a Golf Experience Associate to welcome guests, guide them through the Five Iron experience, and ensure a fun, engaging visit from check‑in to check‑out.

You’ll be the in‑house expert on our golf simulator technology, connect guests with leagues, memberships, swing evaluations and club fittings, and maintain a clean, welcoming venue while upholding Five Iron’s inclusive, hospitality‑driven culture.

Qualifications

• Customer service skills required; hospitality experience encouraged but not required.
• Energetic, positive demeanor with a can-do attitude.
• Ability to operate in a fast-paced environment and collaborate with a team.
• Good communication skills; ability to engage guests effectively.
• Must be able to lift up to 50 lbs and obtain food/beverage handling certifications.

Responsibilities

• Provide a fun golf experience from check in to check out.
• Gamify the experience to create energy and engagement.
• Be the guest’s host, ensuring enjoyment and satisfaction.
• Serve as in-house expert on golf simulator technology and showcase offerings.
• Connect guests with leagues, memberships, swing evaluations, and club fittings.
• Maintain knowledge of food and beverage offerings.
• Maintain up-to-date knowledge of all products and business lines.
• Keep the facility clean and presentable.

Skills

Strong customer service skills

Upbeat energy

Positive attitude

Teamwork

Proficient oral communication

Ability to lift up to 50 lbs

Job description

Description

Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer!

Responsibilities Include But Not Limited To The Following

• Provide a fun golf experience from check in to check out
• Gamify the experience for fun and energy
• Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf
• Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
• Connect guests with other offerings in the Five Iron catalog, such as leagues, memberships, swing evaluations, and club fittings
• Maintain extensive knowledge of our food and beverage offerings
• Maintain up-to-date knowledge of all of our products and business lines
• Maintain a clean and presentable facility

Required Qualifications

• Golf, Sales and/or hospitality experience encouraged but NOT required
• Strong customer service skills
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast paced environment and work with a team
• Ability to stand, walk and bend for long periods of time
• Proficient oral communication skills
• Ability to lift up to 50 lbs
• Must obtain proper licensing/certifications for food/beverage handling

Benefits (*applies only to full-time employees):

• Health, Dental, and Vision insurance*
• Long and Short Term Disability*
• Accident and Critical Illness Insurance*
• 401K *
• Meals while working are included for free
• Pay: $10 / hour + tips and commission
• Job Type: Part-time, non-exempt
• Hours: Vary by week; Weekday afternoons/nights, and weekends

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.