Golf Equipment & Fitting Specialist

DICK'S Sporting Goods; Montgomeryville (Montgomery County); On-site; USD 17,000 - 28,000; Full time

Job summary

DICK'S Sporting Goods is seeking enthusiastic store teammates to help athletes by identifying their needs and guiding them to the golf services area that best meets those needs.

You will deliver exceptional service to maximize sales, recommend equipment, and educate customers on the benefits of club fittings and repair services.

Join a team committed to safety, loss prevention, inclusivity, and a positive, welcoming store environment where every teammate supports one another.

Qualifications

• Golf industry experience preferred.
• Golf fitting experience preferred.
• Associates degree or technical diploma in the Golf industry preferred.

Responsibilities

• Establishes and maintains relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
• Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
• Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
• Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
• Make equipment and accessory recommendations tailored to the customer.
• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
• Increase store revenue and profitability through a proven process.
• Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Maintain and participates in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team

Job description

DICK'S Sporting Goods is seeking enthusiastic store teammates to help athletes by identifying their needs and guiding them to the golf services area that best meets those needs.

You will deliver exceptional service to maximize sales, recommend equipment, and educate customers on the benefits of club fittings and repair services.

Join a team committed to safety, loss prevention, inclusivity, and a positive, welcoming store environment where every teammate supports one another.