Golf Club Repair & Fitting Specialist

Golf Galaxy; Virginia Beach (VA); On-site; USD 17,000 - 26,000; Full time

Job summary

DICK'S Sporting Goods in the United States is seeking teammates for golf services, including club repairs, club fitting, and recommendations to customers seeking the right gear. Responsibilities include managing workflow for customer services, maintaining merchandise presentation, inventory, and adhering to safety and loss prevention policies while delivering outstanding service on the golf floor.

The role emphasizes accuracy, teamwork, and a customer-focused approach, with pay range noted and

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs occasionally.
• Ability to work extended periods standing or walking (up to 4 hours).
• Ability to perform repetitive motions for short periods (up to 2 hours).

Responsibilities

• Performs golf club repairs (re-gripping, re-shafting, loft and lie adjustments).
• Performs club fitting and performance modifications using club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including turn‑around times.
• Promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card.
• Manages golf service inventory by tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides high level of customer service within the golf area.
• Maintains merchandise presentation and inventory levels on the sales floor.
• Maintains and participates in recovery and cleanliness standards.
• Adheres to safety, loss prevention and standard operating procedures.

Job description

DICK'S Sporting Goods in the United States is seeking teammates for golf services, including club repairs, club fitting, and recommendations to customers seeking the right gear. Responsibilities include managing workflow for customer services, maintaining merchandise presentation, inventory, and adhering to safety and loss prevention policies while delivering outstanding service on the golf floor.

The role emphasizes accuracy, teamwork, and a customer-focused approach, with pay range noted and