Golf Club Services & Retail Associate (Part-Time)

PGA TOUR Superstore

Cupertino (CA)

On-site

USD 24,000 - 34,000

Part time

4 days ago

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Job summary

PGA TOUR Superstore in Cupertino, CA is seeking a part-time Retail Golf Services Associate to engage customers and perform club services including re-gripping, re-shafting, and loft/lie adjustments. You will handle returns, exchanges, gift cards, and loyalty rewards while maintaining a premiere merchandise presentation to enhance sales and customer experience.

The role requires strong communication, basic computer skills, and the ability to stand for long periods with a flexible schedule

Qualifications

Strong listening and interpersonal communication skills.
Basic computer skills with Microsoft Office Suite.
Ability to organize multiple priorities to meet deadlines.
High School Diploma or equivalent.
2+ years in retail materials handling, club repair or similar experience preferred.
Must be able to stand for extended periods, climb a ladder, and lift a 30 lb. box.
Flexible schedule including nights, weekends, and holidays.

Responsibilities

Engage with every Customer and provide world-class service using PGATSS Service behaviors.
Perform Club Services such as re-gripping, re-shafting, loft and lie measurements/adjustments.
Handle front-end operations like returns, exchanges, gift cards, and loyalty rewards.
Maintain premier merchandise presentation to drive sales and customer experience.
Document service orders and communicate repair options, costs and timelines clearly.
Maintain Club Services Desk and surrounding area in a clean, professional presentation.