Golf Club Fitting Lead & Services Coach

DICK'S Sporting Goods, Inc.; Cedar Rapids (IA); On-site; USD 22,000 - 33,000; Full time

Job summary

DICK’S Sporting Goods in Cedar Rapids is seeking a Retail Master Club Fitter to build golfer relationships and provide one-on-one fitting experiences, supporting the Operations Sales Manager in driving sales and service excellence.

You will train and certify club fitters, handle services like simulator, putting green, repairs, and ensure customers receive knowledgeable guidance and friendly, professional service.

Qualifications

• 1–3 years retail experience preferred.
• 1–3 years golf industry experience preferred.

Responsibilities

• Analyze golf sales reports to understand results and opportunities.
• Greet and assist customers, build trust and relationships.
• Monitor sales, customer service, and floor operations.
• Provide golf services knowledge and uphold service standards.
• Train teammates on services and selling techniques.
• Plan and execute golf directives; ensure shrinkage goals are met.

Skills

Customer service

Relationship building

Team collaboration

Communication

Job description

DICK’S Sporting Goods in Cedar Rapids is seeking a Retail Master Club Fitter to build golfer relationships and provide one-on-one fitting experiences, supporting the Operations Sales Manager in driving sales and service excellence.

You will train and certify club fitters, handle services like simulator, putting green, repairs, and ensure customers receive knowledgeable guidance and friendly, professional service.