Elite Golf Club Fitter & Training Lead

Golf Galaxy; Norwalk (CT); On-site; USD 27,000 - 39,000; Full time

Job summary

DICK’S Sporting Goods in Norwalk, CT is seeking a Master Club Fitter who builds golfer relationships and guides one-on-one fittings to create a positive experience. You will support the Operations Sales Manager, drive sales in services like club fitting, repairs, and simulators, and coach teammates to meet service standards.

The role requires flexible hours, a background in retail or customer-focused work, and the ability to lift up to 35 lbs.

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

Responsibilities

• Analyzes Golf sales data to understand results and opportunities; shares insights with teammates.
• Greet athletes and teammates; offer assistance and build trust.
• Monitors sales, customer service and operational efforts on the selling floor.
• Acts as point of contact for golf services knowledge and standards.
• Maintains knowledge of products, services, promotions and advertising.
• Manages store services sales through club fittings and repairs.
• Trains teammates on services, selling techniques, and service technology.
• Ensures department scheduling and daily assignments are on task.
• Communicates company initiatives, programs and promotions to the team.
• Assists store management with supervision, opening/closing and coverage.
• Plans and executes all golf directives.
• Supports shrinkage control and proper merchandise handling.
• Complies with federal, state and local regulations for store operations.
• Performs other tasks as assigned.

Job description

DICK’S Sporting Goods in Norwalk, CT is seeking a Master Club Fitter who builds golfer relationships and guides one-on-one fittings to create a positive experience. You will support the Operations Sales Manager, drive sales in services like club fitting, repairs, and simulators, and coach teammates to meet service standards.

The role requires flexible hours, a background in retail or customer-focused work, and the ability to lift up to 35 lbs.