Golf Club Fitter & Service Coach

Golf Galaxy; Beachwood (OH); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

At DICK’S Sporting Goods, the Retail Master Club Fitter builds golfer relationships and coaches teammates to deliver a positive club fitting experience. You will lead service-focused sales in areas like simulator, putting greens, repairs, and special orders while upholding golf service standards.

You will train and certify club fitters, monitor store performance, and ensure customer satisfaction through knowledgeable, friendly service across the golf services department.

Qualifications

• 1-3 years retail experience preferred.
• 1-3 years golf industry experience preferred.

Responsibilities

• Build strong golfer relationships and assist one-on-one to create a positive club fitting experience.
• Support Operations Sales Manager in achieving sales, profit and loss goals in the department.
• Train and certify all club fitters and drive sales in services such as simulator, putting green, repairs, and accessories.
• Serve as the primary contact for customers and teammates on golf services knowledge and standards.

Skills

Retail experience

Customer service

Golf knowledge

Education

High school diploma or equivalent

Tools

POS system familiarity

Job description

At DICK’S Sporting Goods, the Retail Master Club Fitter builds golfer relationships and coaches teammates to deliver a positive club fitting experience. You will lead service-focused sales in areas like simulator, putting greens, repairs, and special orders while upholding golf service standards.

You will train and certify club fitters, monitor store performance, and ensure customer satisfaction through knowledgeable, friendly service across the golf services department.