Master Golf Club Fitter & Service Lead

Golf Galaxy; Appleton (WI); On-site; USD 21,000 - 34,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Master Club Fitter to build strong golfer relationships and guide customers through personalized club fittings and related services. You will support the Operations Sales Manager by boosting sales, managing service quality, and driving profit in the golf services area.

You will train and certify club fitters, ensure adherence to golf service standards, and help communicate promotions and store initiatives to teammates.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15–35 lbs repeatedly.

Responsibilities

• Build relationships with golfers and guide them through club fitting and related services.
• Supervise store services sales, fittings, and repairs.
• Training teammates on golf services standards and protocols.
• Communicate promotions, programs, and service information to staff and athletes.
• Assist with opening/closing the store and shift coverage as needed.

Skills

Retail sales

Customer focus

Stand/walk endurance

Lifting ability

Job description

DICK’S Sporting Goods is seeking a Master Club Fitter to build strong golfer relationships and guide customers through personalized club fittings and related services. You will support the Operations Sales Manager by boosting sales, managing service quality, and driving profit in the golf services area.

You will train and certify club fitters, ensure adherence to golf service standards, and help communicate promotions and store initiatives to teammates.