Golf Bag Concierge

Grand Traverse Resort; Michigan; On-site; USD 24,000 - 32,000; Full time

Job summary

Grand Traverse Resort seeks a friendly Golf Cart Attendant to greet guests on arrival and departure, load and clean clubs, and place equipment on golf carts. You will ensure clubs are cleaned, stored properly, and returned in good condition.

Role involves assisting with bag storage, range duties, and daily outdoor work in varying weather. The position requires prompt, polite service and teamwork with fellow staff to maintain a positive guest experience.

Qualifications

• Previous knowledge of golf course operations and etiquette preferred.
• Customer service experience helpful.
• Must be able to communicate well with others and be a team player.

Responsibilities

• Greet golfers at the bag drop or in the parking lot as they arrive.
• Load player's clubs on a clean golf car with pencil, tees and towel.
• Direct players to the pro shop or other areas necessary.
• Clean and store golf cars, rental clubs, guest clubs and rental shoes.
• Organize and maintain condition of golf cars, rental clubs and rental shoes.
• Record the use of rental equipment and ensure equipment is returned in good condition.
• Give a positive impression of the operation to guests as they arrive and when they depart.
• Be prompt, ready, and very polite when greeting guests.
• Responsible for loading and unloading guests' clubs.
• Clean all clubs as guests arrive and leave.
• Assist in guest and member bag storage.
• Clean spike rack as needed.
• Check practice range, pick up range balls, stock balls for starters.
• Empty returnable cans/bottles and place in proper location.
• Clean trash cans at end of day.
• Count all golf cars and report missing items to Security.

Skills

Customer service

Communication

Team player

Politeness

Attention to detail

Job description

Grand Traverse Resort seeks a friendly Golf Cart Attendant to greet guests on arrival and departure, load and clean clubs, and place equipment on golf carts. You will ensure clubs are cleaned, stored properly, and returned in good condition.

Role involves assisting with bag storage, range duties, and daily outdoor work in varying weather. The position requires prompt, polite service and teamwork with fellow staff to maintain a positive guest experience.